Know Your Customer Analyst

In this role as a KYC Analyst at HSBC, you will be responsible for overseeing the Negative News Screening (NNS) process to ensure compliance with agreed procedures. Your key responsibilities will include:

• Engaging relevant stakeholders and conducting sense-checking of responses from the front office for accuracy
• Assisting Stakeholders/BRR team/Auditors with queries and investigations related to NNS activity
• Preparing management information and governance papers to monitor CLM key risk indicators and performance
• Ensuring consistency and timeliness of reporting created through MI-tools such as Microsoft Access and Power BI
• Managing CLM related business extraction requests and ensuring the existence of required templates and approvals
• Performing Business Management administrative tasks like maintaining audit logs, MSII logs, and periodic team reminders
• Conducting adhoc remediation exercises to maintain accurate client records, particularly related to large client static data
• Supporting the execution of Client Selection and Exit Management (CSEM) process using an automated tool and facilitating the production of associated Management Information
• Monitoring team inbox daily and acting on requests within stated deadlines
• Supporting the ongoing development and improvement of UCM-CS (strategic workflow tool for CSEM process)
• Collaborating with Global teams to ensure reporting and compliance with Global Private Banking Regional Reputational Risk and Client Selection Committee policies
• Supporting Audit/FCRA/Regulator data requests and prioritizing workload to meet process SLAs

To excel in this role at HSBC, you should possess:

• At least 5 years of experience in Banking/Financial Services industry/Compliance and risk management or KYC sector
• Fluent English language skills (written and spoken)
• Understanding of Client Lifecycle, Customer Due Diligence, and Risk
• Excellent Microsoft Office skills (Excel, Word, PowerPoint, Access)
• Strong analytical, problem-solving, and reporting skills with the ability to evaluate information critically from multiple sources
• Experience in developing data solutions and transforming raw data into actionable business insights
• Ability to engage with individuals in senior roles, using effective communication and planning skills
• Strong judgmental skills to identify and resolve problems
• Capability to work under pressure and tight deadlines
• Ability to build connections and collaborate across the organization
• Preference for Avaloq and Power BI experience, though not essential
• Strong keyboard skills and computer literacy in word processing, spreadsheets, and database applications
• Adaptability in a dynamic and fast-paced environment

At HSBC, we are dedicated to fostering an inclusive workplace that promotes continuous professional development, flexible working arrangements, and opportunities for growth. We value diversity and encourage applications from all qualified individuals, considering merit and suitability for the role without discrimination based on various factors.

Please visit hsbc.com/careers for more information about career opportunities at HSBC. In this role as a KYC Analyst at HSBC, you will be responsible for overseeing the Negative News Screening (NNS) process to ensure compliance with agreed procedures. Your key responsibilities will include:

• Engaging relevant stakeholders and conducting sense-checking of responses from the front office for accuracy
• Assisting Stakeholders/BRR team/Auditors with queries and investigations related to NNS activity
• Preparing management information and governance papers to monitor CLM key risk indicators and performance
• Ensuring consistency and timeliness of reporting created through MI-tools such as Microsoft Access and Power BI
• Managing CLM related business extraction requests and ensuring the existence of required templates and approvals
• Performing Business Management administrative tasks like maintaining audit logs, MSII logs, and periodic team reminders
• Conducting adhoc remediation exercises to maintain accurate client records, particularly related to large client static data
• Supporting the execution of Client Selection and Exit Management (CSEM) process using an automated tool and facilitating the production of associated Management Information
• Monitoring team inbox daily and acting on requests within stated deadlines
• Supporting the ongoing development and improvement of UCM-CS (strategic workflow tool for CSEM process)
• Collaborating with Global teams to ensure reporting and compliance with Global Private Banking Regional Reputational Risk and Client Selection Committee policies
• Supporting Audit/FCRA/Regulator data requests and prioritizing workload to meet process SLAs

To excel in this role at HSBC, you should possess:

• At least 5 years of experience in Banking/Financial Services industry/Compliance and risk management or KYC sector
• Fluent English language skills