Role Overview
Honeywell is hiring a Senior Tech Support Specialist. This is a full-time role in Haryana. Part of Honeywell's Security hiring, posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Responsibilities
- Handle internal and external level customer related issues and concerns
- Capability to fault finding issues filtered by Partner, Hub or internal customers
- Point of escalation for Technical Support Specialist
- Provide required assistance to ensure product readiness for serviceability and reliability
- Provide required assistance in internal Technical Support NPI and User Acceptance Testing
- Support the development of technical documentation and training
- Maintain acceptable call evaluation requirement & KPIs
- Develop FAQs, Technical Tips, and ‘How-To ’videos on Hardware and Software applications
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Ensure the safeguarding and efficient use of the Honeywell furnished materials and equipment
- Actively participate in departmental activities and initiatives
- Maintain acceptable call evaluation requirement
- Maintain acceptable VOC KPI requirements
Qualifications
- Min 3~4 years of relevant experience in configurations of SECURITY (Access Control & CCTV System) Products in the field.
- Must have knowledge on installation, testing and commissioning of relevant products like CCTV Cameras, Network Video Recorder (NVR), Video management System (VMS), access controller and its equipment, visitor management system etc. in at least 10 projects.
- Excellent communication skills (oral and written)
- Excellent interpersonal, organizational, and time management skills
- Ability to type at least 35 words per minute
- Previous experience with troubleshooting software or hardware
- Strong knowledge of Microsoft Windows Operating Systems
- Strong knowledge of Microsoft Office
- Knowledge and experience with Microsoft SQL
- Basic understanding of electronics and Fire Detection and Alarm Systems.
- Experience with LAN/WAN network technologies
- A+ and/or Network+ certification
Required Skills
- Production Support
- Technical Support
- Win Together
Job Info
- Job Category Customer Experience
- Job Schedule Full time
- Locations One-HON-UTC-2+4F ,UTC, 2F 4F, Sushant Lok Phase I,, Gurgaon, HR, 122022, IN One-HON-UTC-5F-R ,UTC, 5F RW, Susantlok, Sector 43, Gurgaon, HR, 122022, IN (Hybrid)
Frequently Asked Questions
How do I apply for the Senior Tech Support Specialist position at Honeywell?
Use the Apply button above to submit your application directly to Honeywell. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Tech Support Specialist position at Honeywell located?
This position is based in Haryana. Honeywell has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Tech Support Specialist at Honeywell earn?
Honeywell has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Tech Support Specialist role at Honeywell posted?
This role was posted on May 30, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Tech Support Specialist role at Honeywell require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Honeywell lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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