Senior Data Scientist - AI Services and Platforms

## Join Highmark Health's AI Services and Platforms Team

We are seeking an experienced data scientist to join our AI Services and Platforms (AIPS) team and drive the development of innovative AI—both generative and predictive—solutions for our enterprise stakeholders. The AIPS team is a critical enabler of AI-driven innovation within the company, functioning as an internal service provider to deliver cutting-edge AI solutions and infrastructure.

In this role, you will be instrumental in translating business needs into AI solutions that align with strategic goals and enable long-term success across the organization. As a Senior Data Scientist, you will leverage your expertise in AI and data to solve diverse business challenges. You will design and build best-in-class AI and agent evaluation capabilities, acting as a technical subject matter expert within cross-functional teams including Business Stakeholders, Data Science, Engineering, Responsible AI & Governance, and Product. You will be essential in laying the foundational R&D work for responsible and scalable AI solutions.

The ideal candidate will have a proven track record of successfully applying Generative AI and Predictive AI to solve complex business problems. This role will play a pivotal role in driving our organization's digital transformation by harnessing the power of Generative AI and data science to extract valuable insights from vast and diverse datasets. We are looking for an individual with a deep understanding of AI techniques, as well as strong data science and problem-solving skills. A successful candidate will have experience with designing and implementing end-to-end evaluations of AI/ML solutions, incorporating principles of Responsible AI and building robust evaluation pipelines. Candidates should also have a strong interest in research and development and be eager to explore new ideas and contribute to the advancement of AI, Gen. AI, and agentic AI in the healthcare technology space. This role requires a professional dedicated to staying on top of the latest Gen AI research like RAG, fine-tuning, agents, etc., and is adept at applying them to create innovative products and services. The candidate will also be an excellent communicator, who is able to clearly articulate their findings to business stakeholders.

### What You'll Do

• Work directly with the business to understand their processes and aims, then identify how analytical solutions could deliver value. This includes outlining complex new use cases, creating high-level impact estimates, identifying data elements needed, and assembling data sets independently using knowledge of Highmark's operational and analytic data structures.
• Deliver analytical solutions to complex business problems, documenting objectives, assumptions, and processes in line with standards.
• Select and apply appropriate advanced modeling/machine learning techniques (e.g., regression models, tree-based learning, neural networks, clustering, natural language processing) to deliver business insight, ensuring the final analysis is well-researched, accurate, and documented.
• Consult with the business to contextualize and translate results in a form they can understand and act upon, including written reports, presentations, and data visualizations that draw clear lines between high-level problem specifications, analyses performed, and how results link back to business objectives.
• Plan, prepare, and deliver all elements of analysis at the direction of a manager, ensuring timely delivery, high standards, and readiness for production implementation, including dissemination through the organization's user systems.
• Research new analytical skills and approaches, build relationships internally and externally to transfer knowledge, and maintain your position as a subject matter expert.

### What You Bring

**Education**

• Required: Master's Degree in Analytics, Mathematics, Physics, Computer and Information Science, Engineering or closely related field. OR Bachelor's degree in these fields plus 3 years of experience in lieu of Master's degree.

**Experience**

• Required: 2 years of Data Science experience (or 0 if Ph. D).
• Preferred: 3+ years of experience with Python for AI/ML development.
• Experience with developing and deploying AI/ML models on AWS Sagemaker, Azure ML, or Vertex AI (preferred).
• Experience or knowledge in building applications that leverage LLMs as a service, such as Vertex AI LLM APIs, Azure Open. AI API, Amazon Bedrock, Open. AI API, and/or Anthropic Claude API.
• Familiarity with LLM orchestration tools like Lang. Chain, Llama. Index for developing RAG-based applications.
• Experience with designing and implementing end-to-end evaluations of AI/ML solutions, incorporating principles of Responsible AI and building evaluation pipelines.
• Ability to think creatively and collaborate to apply AI to solve business problems with multiple capabilities, including experience design, change management, and process reengineering.
• Excellent communication and presentation skills to explain AI solutions to stakeholders.
• Ability to stay abreast of the latest research in the field and identify new opportunities for innovation.

**Skills**

• Analysis of business problems/needs
• Analytical and logical reasoning/thinking
• Collaborative problem solving
• Data analysis with SQL, Big. Query
• Statistical analysis with Python, R
• Written and oral presentation skills
• Basic prototyping/front-end skills

### Additional Info

• **Work Arrangement:** This is an entirely remote work from anywhere role.
• **Travel:** 0% – 25%
• **Physical Demands:** Office-based position; occasional lifting up to 25 pounds.
• **Pay Range:** Minimum $102,700.00 – Maximum $164,600.00 per year. Base pay is determined by qualifications, experience, and contributions, as well as internal peer equity, market, and business considerations.

Highmark Health is a national blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. We are committed to diversity and inclusion and provide reasonable accommodations for applicants with disabilities.