Senior Launch Manager

Location: 110 Spadina Ave, Suite 200, Toronto, ON M5V 2K4 - Hybrid (3 days on-site)

S'more about the team:

The Sr. Launch Manager is a critical, hands-on role responsible for the successful execution of all new hardware installations, new building launches, and decommissioning projects across our network. You will serve as the primary project owner, coordinating cross-functional teams, managing timelines, budgets, and risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, project management discipline, and stakeholder communication expertise.

Lettuce share what this role will be responsible for:

• Serve as the primary point of contact from the Global Value Stream organization for all new facility launches for expansions, major hardware deployments, and site decommissioning activities.
• Develop comprehensive project plans, including scope definition, detailed work breakdown structures, schedules, resource allocation, and budget management.
• Coordinate and drive alignment across internal teams (Operations, Tech, Real Estate, HR, Procurement) and external vendors (contractors, suppliers) to meet launch deadlines.
• Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
• Oversee the installation and commissioning of material handling equipment, IT infrastructure, and other operational systems in new and existing sites for the Global Value Stream team.
• Establish Go/No-Go criteria and lead comprehensive readiness reviews before handing over launched assets to the Operations team.
• Document and standardize launch processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.
• Other duties as required

Sound a-peeling? Here's what we're looking for: 

• Proven experience (5+ years) in high-stakes project management, preferably within logistics, e-commerce, or manufacturing environments.
• Demonstrated success in managing large-scale facility launches, capital expenditure projects, or complex hardware/system implementations.
• Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
• Ability to travel frequently (up to 50-75%) to sites during critical project phases.
• Familiarity with automated material handling systems (MHS), conveyor systems, and/or network infrastructure is highly desirable.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t "tick all the boxes" but think you’d thrive in this role, we would really like to learn more about you.

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

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