Role Overview
HCLTech is hiring a mid-level Walk-In Drive 6th June Chat Support Chennai. This is a full-time role in Chennai. posted 4 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
HCLTech is Hiring for Chat Support Executives
Interested candidates can walk in for an interview | Freshers are not eligible
Dates: 6th June 2026
Timing: 11:00 AM - 3:00 PM
Walk-In Address: (Tower 4) at Elcot Economic Zone, Sholinganallur Medavakkam High Road, chennai-600119,Tamil Nadu.
Work Location: Chennai
Contact Person: Shadish Kumar/Magimmaimary C
Please carry:
2 Updated Resume
1 Passport size
1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
The Customer service agent shall act as a first line support for end customers who are communicating through Chat channel for any asic L0/L1 issues relating to printing of photo's / content, issues relating to usage of the so any particular software, general queries. Understanding the product features
- The agent shall make every reasonable attempt to resolve and provide the service where possible
- Provide accurate and complete information by using right methods and tools
- Ability to quickly assess an issue and accurately respond to customer inquiries
- Respond to all service requests and issues raised via chat support
- Move the request to L2 support team.
- Ensure that all service request raised in the CRM System are monitored and the relevant resolution procedures
are followed up effectively
- Keep records of customer interactions, process customer account changes as required
- Follow communication procedures, guidelines and policies
- Meet individual and team targets for a variety of customer service goals
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Frequently Asked Questions
How do I apply for the Walk-In Drive 6th June Chat Support Chennai position at HCLTech?
Use the Apply button above to submit your application directly to HCLTech. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Walk-In Drive 6th June Chat Support Chennai position at HCLTech located?
This position is based in Chennai. HCLTech has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Walk-In Drive 6th June Chat Support Chennai at HCLTech earn?
HCLTech has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Walk-In Drive 6th June Chat Support Chennai role at HCLTech posted?
This role was posted on June 4, 2026 (4 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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