Role Overview
HCLTech is hiring a mid-level Desktop Support Technician Onsite. This is a full-time role in Fort McMurray. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Position: Desktop Support Technician Onsite Role
Provide exceptional desktop support as a dedicated technician. Troubleshoot desktops, laptops, and software applications while ensuring seamless communication through various tools.
This onsite position involves addressing hardware and software issues across user systems, particularly focusing on Windows environments and collaboration tools. Key responsibilities include managing user profiles, data backups, and troubleshooting network connectivity. The role demands a commitment to customer service and effective call logging to meet defined service levels.
Key Responsibilities:
- Troubleshoot desktop and laptop issues
- Support Windows OS and O365/M365 applications
- Resolve network connectivity challenges
- Deploy standard images via Endpoint Manager
- Log support queries and track ticket resolution
Requirements
- Associate Degree in Computer Science or related field
- Familiar with Azure AD and IT infrastructure tools
- Understanding of Windows 10 and 11 migration
- Experience with printer and shared drive troubleshooting
- Customer service-oriented with strong communication
Elevate user experience by delivering reliable desktop solutions and effective support for a variety of technical challenges.
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Frequently Asked Questions
How do I apply for the Desktop Support Technician Onsite position at HCLTech?
Use the Apply button above to submit your application directly to HCLTech. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Desktop Support Technician Onsite position at HCLTech located?
This position is based in Fort McMurray. HCLTech has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Desktop Support Technician Onsite at HCLTech earn?
HCLTech has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Desktop Support Technician Onsite role at HCLTech posted?
This role was posted on April 16, 2026 (53 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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