Role Overview
HCLTech is hiring a mid-level Customer Service Representative-voice. This is a full-time role in Nagpur. Part of HCLTech's Backend hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
How to Apply Interested candidates can share their resume at: shine.albert@hcltech.com Job Title: Voice Process Executive (Freshers Only) Location: Nagpur (Work from Office) Employment Type: Full‑Time Job Summary: We are hiring Voice Process Executives for backend support processes. This role is strictly for fresh graduates looking to start their corporate career in a non‑voice environment.
Key Responsibilities
- Handle customer queries via inbound and outbound calls.
- Perform backend operations and data processing
- Maintain accuracy while updating systems and records
- Follow SOPs and quality guidelines
- Meet productivity and quality targets Eligibility Criteria (Mandatory) - Graduation required
- Eligible degrees only: B.Com, B.A, B.Ed, BBA
- Pass‑out years: 2024 & 2025 only
- Experience: Freshers only (experienced candidates not eligible)
- Location: Nagpur locals preferred
- Shifts: Flexible (Day & Night shifts)
- Weekly Offs: Rotational
- Transport: Own transport mandatory (no cab facility) Required Skills - Good written English communication
- Basic computer knowledge
- Typing speed: 25–30 WPM (preferred) Salary & Benefits - Competitive fresher salary
- Paid training
- PF, ESIC & statutory benefits
- Career growth opportunities
Frequently Asked Questions
How do I apply for the Customer Service Representative-voice position at HCLTech?
Use the Apply button above to submit your application directly to HCLTech. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative-voice position at HCLTech located?
This position is based in Nagpur. HCLTech has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative-voice at HCLTech earn?
HCLTech has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative-voice role at HCLTech posted?
This role was posted on April 4, 2026 (65 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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