Job Description
How to Apply Interested candidates can share their resume at: shine.albert@hcltech.com Job Title: Voice Process Executive (Freshers Only) Location: Nagpur (Work from Office) Employment Type: Full‑Time Job Summary: We are hiring Voice Process Executives for backend support processes. This role is strictly for fresh graduates looking to start their corporate career in a non‑voice environment.
Key Responsibilities
- Handle customer queries via inbound and outbound calls.
- Perform backend operations and data processing
- Maintain accuracy while updating systems and records
- Follow SOPs and quality guidelines
- Meet productivity and quality targets Eligibility Criteria (Mandatory) - Graduation required
- Eligible degrees only: B.Com, B.A, B.Ed, BBA
- Pass‑out years: 2024 & 2025 only
- Experience: Freshers only (experienced candidates not eligible)
- Location: Nagpur locals preferred
- Shifts: Flexible (Day & Night shifts)
- Weekly Offs: Rotational
- Transport: Own transport mandatory (no cab facility) Required Skills - Good written English communication
- Basic computer knowledge
- Typing speed: 25–30 WPM (preferred) Salary & Benefits - Competitive fresher salary
- Paid training
- PF, ESIC & statutory benefits
- Career growth opportunities
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