Facilities Maintenance Analyst

This role is responsible for supporting Facilities Management operations through data analysis, regulatory compliance, maintenance systems administration, and planning activities.

Essential Duties and Responsibilities

1. Reporting and Systems Management

• Develop and analyze facilities performance reports
• Maintain CMMS data integrity, including work order quality assurance, standards, and configuration updates
• Administer SharePoint document management systems
• Support internal financial processes
• Administer key control tracking

2. Compliance and Documentation

• Ensure accurate maintenance of regulatory documentation
• Perform document reconciliation activities
• Manage hazardous material manifests and associated records

3. Maintenance and Operational Support

• Administer failure modes and codes within maintenance systems
• Support predictive maintenance initiatives and associated processes
• Monitor and validate vendor maintenance documentation
• Oversee departmental inventory systems
• Maintain document control and filing systems
• Develop and update internal SOPs and documentation
• Ensure adherence to risk management and insurance documentation requirements

4. Planning and Procurement Support

• Participate in asset renewal and capital planning efforts
• Support procurement activities for facility-related goods and services

5. Emergency Response

• As a member of the Emergency Response Organization (ERO), be reachable 24 hours/7 Days per week to assist in person and/or remotely with campus and facilities related emergencies activities as necessary.

6. Other Duties

• Perform additional responsibilities as assigned in support of departmental objectives

Working Conditions:

• Work is performed indoors and out-of-doors, occasionally in environments that are dusty, noisy, or which could have work hazards. 

Physical Requirements:

• The position requires prolonged standing and frequent bending, stooping, and reaching daily.   
• The position requires a full range of physical motion to operate manual and electrically powered tools and electrical test equipment, to move throughout campus, including climbing stairs in all University buildings, and to work at heights.

Basic Qualifications:

• Bachelor’s degree or equivalent work experience required. 
• Minimum of 5 years’ business analyst or related experience.

Additional Qualifications and Skills:

• Experience with computerized maintenance management systems (CMMS), preferably Maximo, highly desirable.
• Individual must be comfortable with designing & building complex spreadsheets, pivot tables, & graphics in Excel & related software, as well as conducting in-depth analysis on multiple sources of data.
• The candidate must have an attention to detail to actively monitor trend data and contractor performance indicators. 
• Document requirements to address operational/process issues; recommend improvements to accomplish business objectives. 
• Evidence of business analysis skills (e.g. requirements gathering, impact assessment, user acceptance testing and gap analysis).
• Strong critical-thinking and problem-solving skills.

• Standard Hours/Schedule: 35 hrs. per week | Monday - Friday | 7:00 am - 3:00 pm. This position is considered to be essential personnel for the Department of Campus Planning and Facilities. Weekend and holiday work may be required as well as attendance during school closures (due to inclement weather and/or other emergencies).
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Education, Criminal
• Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal.

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Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 057. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.