Senior Manager, Research & Intelligence

Remote, Canada; Remote, United States; UK - RemoteRemotePosted 24 days ago

Role Overview

Harborglobal is hiring a Senior Manager, Research & Intelligence. This is a full-time remote role, with the team based in Canada; Remote, United States; UK - Remote. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

Harbor is seeking a Senior Manager, Research & Intelligence to lead delivery of high-quality legal, business, and competitive intelligence services for our clients. This role is responsible for overseeing research operations, managing team performance, and ensuring the delivery of accurate, timely, and actionable research outputs. The Senior Manager will also drive continuous improvement in research workflows, tools, and service delivery models, while supporting client engagements and internal strategic initiatives.

This is a remote position. Candidates must be able to work effectively in a distributed, global team environment.

Responsibilities:

Lead delivery of legal, business, and competitive intelligence research across client engagements
Provide oversight on complex research requests and ensure high-quality, accurate outputs
Manage and prioritize incoming research workflows, ensuring timely completion
Ongoing optimization of research processes, including intake, triage, execution, and delivery
Monitor service performance and identify opportunities for efficiency and improvement
Oversee staffing, utilization, and workload allocation across research teams
Lead, coach, and develop research and intelligence professionals
Support recruitment, onboarding, and training programs
Partner with internal teams to align research services with technology, tools, and knowledge systems
Contribute to the development of new services, capabilities, and client solutions

Qualifications:

Significant experience in legal, business, or competitive intelligence research within a law firm or professional services environment
Proven experience managing research teams and overseeing service delivery
Strong knowledge of legal and business research tools (e.g., Westlaw, Lexis, Bloomberg, and other intelligence platforms)
Experience managing multiple priorities and delivering under tight deadlines
Strong analytical, problem-solving, and communication skills
Demonstrated ability to improve processes and drive operational efficiency
Experience working in a client-facing or service delivery environment

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

About Harborglobal

Harborglobal

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Frequently Asked Questions

How do I apply for the Senior Manager, Research & Intelligence position at Harborglobal?

Use the Apply button above to submit your application directly to Harborglobal. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Senior Manager, Research & Intelligence role at Harborglobal remote?

Yes. This is a remote role. The team is based in Canada; Remote, United States; UK - Remote, but the position itself does not require relocating to that office.

What does a Senior Manager, Research & Intelligence at Harborglobal earn?

Harborglobal has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Manager, Research & Intelligence role at Harborglobal posted?

This role was posted on June 16, 2026 (24 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Manager, Research & Intelligence role at Harborglobal require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Harborglobal lists their specific requirements in the description below, so review the must-have qualifications closely before applying.

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