Senior Operations Program Manager, Central Operations

San Francisco, CAPosted 15 days ago

Role Overview

Handshake is hiring a Senior Operations Program Manager, Central Operations. This is a contract role in San Francisco. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

SQLORNotionCompensationBenefitsABOUTHANDSHAKEAI

Job description

ABOUT HANDSHAKE AI

Handshake is building the career network for the AI economy. Our three-sided marketplace connects 18 million students and alumni, 1,500+ academic institutions across the U.S. and Europe, and 1 million employers to power how the next generation explores careers, builds skills, and gets hired.

Handshake AI is a human data labeling business that leverages the scale of the largest early career network. We work directly with the world’s leading AI research labs to build a new generation of human data products. From PhDs in physics to undergrads fluent in LLMs, Handshake AI is the trusted partner for domain-specific data and evaluation at scale.

This is a unique opportunity to join a fast-growing team shaping the future of AI through better data, better tools, and better systems—for experts, by experts.

Now’s a great time to join Handshake. Here’s why:

Leading the AI Career Revolution: Be part of the team redefining work in the AI economy for millions worldwide.
Proven Market Demand: Deep employer partnerships across Fortune 500s and the world’s leading AI research labs.
World-Class Team: Leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, just to name a few.
Capitalized & Scaling: $3.5B valuation from top investors including Kleiner Perkins, True Ventures, Notable Capital, and more.

ABOUT THE ROLE

The Senior Operations Program Manager, Central Ops will own and drive high-impact operational programs across critical functions including Trust & Safety, Pay Operations, and Contractor Management. This role is responsible for designing, executing, and continuously improving processes that support scalable, high-quality operations.

As an individual contributor, you will partner cross-functionally with Legal, Finance, Product, Engineering, Analytics, and Delivery teams to identify opportunities, implement solutions, and track performance against key metrics. You will play a key role in bringing structure to ambiguity, improving operational efficiency, and ensuring programs run smoothly end-to-end.

The ideal candidate is highly analytical, detail-oriented, and thrives in fast-paced environments where strong execution and cross-functional collaboration are essential.

Own and execute operational programs end-to-end across Central Ops functions
Analyze performance data to identify trends, gaps, and opportunities for improvement
Build and optimize processes to improve efficiency, quality, and scalability
Partner cross-functionally to launch and iterate on operational initiatives
Track and report on key metrics, ensuring programs meet performance targets
Drive continuous improvement through structured problem-solving and experimentation

DESIRED CAPABILITIES

4-6 years of experience
Strong analytical skills, with the ability to use data to inform decisions
Experience using SQL (or similar tools) to pull and analyze data
Demonstrated ability to manage cross-functional projects and influence stakeholders
Comfort operating in ambiguous environments and driving clarity
Strong organizational skills and attention to detail

EXTRA CREDIT

Experience in Trust & Safety, Payments, or Contractor Operations
Strong problem-solving skills with a structured approach to complex challenges
Excellent communication skills, with the ability to clearly articulate insights and recommendations
Experience operating in fast-paced, metrics-driven environments

PERKS

Handshake delivers benefits that help you feel supported—and thrive at work and in life.

The below benefits are for full-time US employees.

🎯 Ownership: Equity in a fast-growing company

💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

🍼 Family Support: Paid parental leave, fertility benefits, parental coaching

💝 Wellbeing: Medical, dental, and vision, mental health support, wellness stipend

📚 Growth: Learning stipend, ongoing development

💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days

🤝 Connection: Team outings & referral bonuses

Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers.

About Handshake

Handshake

joinhandshake.com

On-site

56 other open roles at Handshake on TryApplyNow.

View all 57 roles at Handshake Visit website

Frequently Asked Questions

How do I apply for the Senior Operations Program Manager, Central Operations position at Handshake?

Use the Apply button above to submit your application directly to Handshake. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Senior Operations Program Manager, Central Operations position at Handshake located?

This position is based in San Francisco. Handshake has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Senior Operations Program Manager, Central Operations at Handshake earn?

Handshake has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Operations Program Manager, Central Operations role at Handshake posted?

This role was posted on June 24, 2026 (15 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.