Position Summary

Under the general direction of the Surveillance Supervisor or designate a Surveillance Operator is responsible for the day-to-day monitoring of daily activities of the Casino via close circuit television. Ensures that all mandates from the Alcohol and Gaming Commission and OLG are adhered to. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors, documents and reports violations, large cash/cash equivalents transactions, excluded and self-excluded guests and unauthorized access, reports violations to the Supervisor, Surveillance
• Maintains logs and records
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualifications

• High School Diploma
• Pos t secondary education in criminology or a suitable combination of education and experience an asset
• Minimum 3 years of work experience; experience in security or surveillance an asset
• Food Safety or Responsible Liquor Service Certification
• Ability to successfully obtain a Gaming License

Work Environment Considerations

• Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be required