Web Graphics Designer, Level 2

Years of Experience: 5+

Term: 1 year

Clearance: Reliability Security Clearance

Language: bilingual (English and French)

Location: remote

REQUIREMENTS

• Must possess post-secondary education, such as a college diploma, university degree, or higher qualification, from a recognized Canadian institution or an equivalent qualification from an accredited international institution in a relevant field such as Graphics Design, Digital Media Design, Computer Science / Engineering, Software Engineering, Information Technology, Information Systems, Data Science or Mathematics.
• Must complete required deliverables in English and French, both in writing and orally with minimal errors.
• Must have experience producing clear, reusable UX design for web applications, including wireframing, prototyping, and usability testing as well as technical documentation that supports implementation and long-term maintenance through various roles and/or projects for at least five (5) years.
• Must have a minimum of two (2) completed projects in which they applied WCAG 2.1 AA accessibility standards in UX design and developed bilingual (English and French) web applications or interfaces for the Canadian public sector or comparable environments.
• Must have experience working in a secure environment, such as projects involving protected or classified information or systems requiring compliance with recognized security and privacy standards (e.g., Government of Canada, ISO 27001, or equivalent).
• Must have experience designing inclusive user experiences (UX) and producing high-fidelity interactive prototypes using modern prototyping tools (e.g., Figma, Adobe XD).
• Must have experience working within the Government of Canada.

TASKS:

• User research (interviews, surveys, usability testing) with diverse user segments, including transitioning members, families, and service providers.
• Stakeholder workshops to align goals, constraints, and design principles.
• Heuristic evaluation of the current National Resource Directory (NRD) using industry best practices (e.g., Nielsen’s heuristics).
• Redesign of navigation, information architecture, and page layouts.
• Creation of wireframes, high-fidelity prototypes, and annotated design specifications.
• Iterative usability and accessibility testing and sprints, including bilingual scenarios.
• Development of UX guidelines, content strategy, and accessibility checklists.
• Knowledge transfer and training for staff, including a UX Playbook and templates for ongoing maintenance.

Must be a citizen of Canada.

Only candidates meeting the requirements should respond. The requirements must be clearly demonstrated in a candidate’s resume.

In your reply please indicate your actual email address, as well as your preferable rate (per diem).

Education

• DCS / DEC (required)

Experience

• producing clear, reusable UX design for web applications: 1 year (required)
• applying WCAG 2.1 AA accessibility standards: 1 year (required)
• prototyping tools (e.g., Figma, Adobe XD): 1 year (required)
• working for Government of Canada: 1 year (required)
• security standards (e.g., Government of Canada, ISO 27001): 1 year (required)

Language:

• English and French (required)

Licence/Certification:

• Reliability Security Clearance (preferred)

Work Location: Remote