We are looking for a project manager, who has hands-on technical fluency with Microsoft 365 Copilot/Microsoft Chat and Copilot Studio

Experience

· 5+ years delivering complex technology rollouts or digital enablement initiatives in large organizations.

· Experience delivering M365 or enterprise SaaS rollouts involving technical implementation, licensing, onboarding, training, comms, and adoption measurement.

· Experience coordinating delivery gates across security/privacy/compliance stakeholders (e.g., assessments/risk treatment approach).

· Experience with Power Platform / Copilot Studio delivery is a strong asset (agents, environments, governance).

· Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas.

Technical Capabilities

· Working knowledge of how M365 Copilot uses Microsoft Graph and operates within user permissions and compliance boundaries (sensitivity labels, security trimming

· Familiarity with M365 rollout prerequisites and operational dependencies (identity, access patterns, end-user readiness steps documented for pilots).

· Ability to coordinate Copilot Studio governance controls, including Power Platform admin center data policies/DLP and security/governance concepts for agents.

· Demonstrated experience working with cloud security and compliance controls in an enterprise environment, including coordination with security and risk teams on topics such as identity and access management, data protection, compliance requirements, risk assessments, and implementation of required security controls for cloud‑based services (e.g., Purview).

· Comfortable working with network/security teams on technical constraints, configuration dependencies, and risk mitigations reflected in Copilot risk documentation.

· (Preferred) Ability to build basic Copilot Studio agents (prototype level) to validate patterns and accelerate delivery.

M365 Copilot + Microsoft Chat rollout delivery

· Support the delivery of the Copilot pilot/rollout workplan including licensing activation, onboarding, communications, training coordination, and support pathways.

· Lead technical prerequisites and readiness steps for enterprise roll-out and user access.

· Manage delivery of the approved use case approach and adoption measurement mechanisms that support phased rollout.

Copilot Studio agents (agentic AI) delivery + governance coordination

· Plan and coordinate development of Copilot Studio agents, including environment setup, release sequencing (dev/test/prod), and access controls consistent with Power Platform governance practices described in City materials.

· Coordinate required governance controls for agents (e.g., data policies/DLP via Power Platform admin center) and ensure these are incorporated into delivery plans and release gates.

· Where required, build or co-build basic Copilot Studio agent prototypes to validate patterns, connectors/knowledge sources, and operational readiness.

GitHub Copilot rollout

· Lead the technical aspects of the enterprise roll-out for GitHub Copilot as part of the broader AI enablement portfolio (planning, onboarding, training, adoption tracking), consistent with prior City roadmap references to Copilot for GitHub.

· Work with engineering/security stakeholders to ensure enterprise governance aligns with documented enterprise policy controls for GitHub Copilot.

Security, privacy, IM, and compliance delivery gates

· Maintain and drive completion of required assessments like SAR, TRA, IM, IAM, PIA and risk treatments tied to Copilot and Copilot Studio enablement and related services, ensuring delivery sequencing reflects governance gates.

· Coordinate with security and compliance stakeholders on controls such as plugin posture and governance expectations noted in risk documentation.

· Coordinate with TCS/CISO in establishment and execution of a Purview compliance ownership/operating model referenced as a Copilot implementation deliverable.

Reporting, stakeholder management, and delivery transparency

· Produce concise delivery reporting (status, risks, dependencies, decisions) to program leadership and senior stakeholders and manage escalations through structured options.

· Grounded in the City’s existing rollout/operating model approach across AI enablement.