Technology Training Program Team Leader

Job Description

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able To Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

Program Instruction Support

Skills

Job Qualifications:

Learning Management, Technical Support Training, Training and Development

Certifications:

None

Experience

5 + years of related experience

US Citizenship Required:

No

Job Description

TECHNOLOGY TRAINING PROGRAM TEAM LEADER

Own your career. Make an impact that matters.

At GDIT, we don’t just support our customers — we advance their missions. Joining our team means becoming part of a community that values innovation, continuous learning, and real-world impact. As a Technology Training Program Team Leader supporting NIH, you will empower a world-renowned scientific community through high-quality, modern, and engaging technology training.

What You’ll Do

• Lead the design, customization, and delivery of technology training for NIH researchers, clinicians, administrators, and IT professionals
• Create and maintain course schedule, ensuring a minimum of 10 courses are facilitated each month.
• Evaluate course effectiveness and student satisfaction regularly, using feedback to identify opportunities for continuous improvement in training content, delivery, and learner engagement.
• Partner with other trainers to share best practices, coordinate training efforts, and offer timely, constructive feedback to enhance overall program quality.
• Engage with federal stakeholders to maintain up-to-date technical knowledge, ensuring training materials and processes reflect the current operational environment.
• Teach virtual, classroom, hybrid, and hands‑on courses, plus provide one‑on‑one consultation support.
• Support training operations by answering questions, providing technical assistance, and ensuring classroom coverage.
• Create innovative training solutions that elevate learner experience and improve program efficiency.
• Maintain up-to-date technical knowledge to meet evolving NIH training needs.
• Tailor instruction for diverse audiences in a fast‑paced scientific and technical environment.
• Develop SCORM‑ and Section 508‑compliant online content for the HHS Learning Management System.
• Review and update training materials regularly to align with NIH technologies and software updates.
• Support onboarding for Deskside new hires by teaching NIH-specific systems (ServiceNow, Remote Access tools, Active Directory, etc.).
• Help ensure service continuity through cross-training and documentation.
• Contribute to GDIT’s culture of continuous improvement, collaboration, and mission-focused excellence.

WHAT YOU’LL NEED TO SUCCEED:

Required Skills & Abilities:

• Bachelor’s degree in education or related field
• 5+ years of training or teaching experience
• Exceptional communication and presentation skills
• Experience designing training for broad and complex technical topics
• Ability to deliver instruction through multiple modalities
• Strong organizational and analytical skills
• Experience with enterprise technologies such as Microsoft 365 and Windows 11

Preferred

• Experience training via MS Teams, Zoom, and other virtual platforms.
• Experience with LMS platforms.
• Strong PowerPoint and content‑creation skills.
• Experience developing Section 508‑compliant training.

Security Clearance Level:

• Ability to obtain and maintain an NIH Public Trust clearance

Location:

• Bethesda, MD (Onsite with potential hybrid schedule; not a remote position)

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

The likely salary range for this position is $83,927 - $113,549. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA MD Bethesda

Additional Work Locations:

Total Rewards At GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans