Job Description Summary

This role is responsible for conduction planned and unplanned technical briefings and consultations for GE HealthCare equipment’s users in the post-sale period at the place of installation, in the training GE HealthCare center, remotely from the GE HealthCare office, in another training/ consultation/ monitoring visit place and monitoring customers’ visits to assess clinical use of medical equipment within its business direction.

Job Description

Clinical Education Specialist, MI is charged with the following employment duties:

• Contact with customer before technical briefing/consultation/monitoring visit and provide necessary clarifications concerning briefing’s/consultation’s/monitoring visit’s preparation;
• Arrive at the designated briefing’s/consultation’s/monitoring visit’s date and time and instruct to the full extent in compliance with standard briefing’s/consultation’s/monitoring visit’s plan. Sign necessary documents at user’s manager at the end of briefing/consultation/ monitoring visit and provide them within the defined deadlines;
• Answer user’s (customer\s) questions concerning clinical system use fully and exhaustively;
• Provide users with necessary instructions and tools (if needed) concerning clinical system use;
• Prepare a report about conducted briefing/consultation/monitoring visit and enter it in the reporting system within the defined deadlines;
• Prepare and conduct classes with equipment’s users on topics developed by the company and/or requested by users, involving experienced users and leaders;
• Prepare and conduct briefings/consultations/monitoring visits for customers concerning remote access technology by their request;
• Support in marketing company’s activity;
• Complete all planned Quality & Compliance training within defined deadlines;
• Complete planned and unplanned professional knowledge and skills attestation by the company’s request.

Additional Information