Technical IT Support and Project Management Virtual Assistant to Prevent Project Delays

I am working on a mobile+ Web project, and we're facing constant roadblocks in IT project management.

As the client-side lead, I'm struggling with technical coordination, miscommunications with the dev team are causing delays, scope creep, and I suspect the team is dodging accountability on complex issues.

We need a proactive virtual assistant with strong technical IT support skills to step in, understand our tech stack, facilitate clear communication, and keep projects on track without losing momentum or team buy-in.

You'll act as the bridge between me (the client) and the development team, handling technical discussions, troubleshooting, and ensuring everyone is aligned.

Tools like Asana, Jira, Slack, and Google Workspace are in play, but feel free to suggest optimizations.

Start your proposal with the word mango.

Responsibilities

1 Monitor and manage IT project timelines in tools like Jira or Asana, flagging risks early

2 Assist with virtual assistance tasks: Schedule meetings, prepare agendas, take notes, and generate status reports

3 Educate me on technical concepts (e.g., tech stacks like React, , AWS) to improve my confidence in coordination

4 Add error handling for common project pitfalls, like integration failures or deployment issues

Contract duration of 1 to 3 months.

Mandatory skills:

Project Management, Virtual Assistance, Customer Support, customer service representative, technical support,, Trello, click up, Slack, Communications, Tech & IT