E-Commerce Marketplace Administrator Needed

Job Description

eCommerce Marketplace Operations Manager at eDots

About eDots:

eDots simplifies brand expansion into new marketplaces by managing operational complexities, including onboarding, integrations, marketing, and customer support.

The Role:

We're seeking to hire two eCommerce Marketplace Operations Managers to oversee daily operations across our marketplace and Shopify channels. This hands-on position focuses on execution and problem-solving rather than strategy.

Key Responsibilities:

• Marketplace Operations: Manage listings, product data, inventory updates, fulfillment, and pricing to ensure accuracy and compliance.
• Data Coordination: Collect and maintain structured product data from brands, ensuring it's marketplace-ready.
• Inventory Management: Keep inventory accurate to prevent oversells and coordinate fulfillment operations with partners.
• Pricing and Promotions: Monitor pricing accuracy and support promotional activities.
• Customer Support: Address operational customer issues and communicate effectively with stakeholders.
• Reporting and Improvement: Generate weekly operational reports, document processes, and enhance workflows.

Success Metrics (90 Days):

• Accurate and compliant listings
• Trusted inventory numbers
• Efficient order flow with quick issue resolution
• Clear, confidencebuilding reporting

Required Skills

• 3–5+ years in eCommerce operations with handson experience.
• Proficient in major marketplaces (e.g., Amazon, Walmart) and Shopify Admin.
• Strong spreadsheet skills and written communication.
• High ownership and problemsolving mindset.

Preferred (Not Required):

• Experience with multichannel feeds, PIM/DAM tools, or 3PL coordination.
• Familiarity with marketplace performance standards.

Working Style:

Detail-oriented, calm under pressure, career-focused, and adept at turning chaos into efficient processes.

Contract duration of 1 to 3 months. with 30 hours per week.

Mandatory skills:

Administrative Support, SHEIN, Temu, Order Management, Compliance, Product Onboarding, Microsoft Excel, Data Entry, Shopify, Amazon, Ecommerce Order Fulfillment, Ecommerce Product Upload, eBay Listing, , Product Listings