Mara Server

The Four Seasons Hotel Minneapolis seeks a Server to join our talented team!   

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here. 

About the role 

Basic Purpose: The Restaurant Server is an essential member of the team. Servers will be responsible for creating a memorable dining experience for guests and residents, providing exceptional and anticipatory service while showcasing a knowledgeable understanding of the menu and preparation methods. 

What you will do 

• Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods 

• Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate food and beverage timings 

• Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality 

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests 

• Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike 

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals 

• Breakdown, clean and set-up of tables and chairs 

• Work harmoniously and professionally with co-workers and supervisors 

• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed 

What you bring 

• Experience working a minimum of 2-3 years in Food & Beverage and previous experience as a server 

• Thrive working in a fast paced, and large team environment  

• Ability to be standing for up to 8 hours a day and ability to lift up to 50lbs 

• Knowledge of Minneapolis and surrounding areas, highly desirable, however not required 

• Preferred experience in a luxury hotel or resort 

• Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts 

• Ability to carry and balance a tray 

• Ability to accurately process cash and credit card transactions 

• Ability to multi-task in a high volume and demanding environment 

• Strong problem-solving skills, ability to handle difficult situations and guests 

• Reading, writing and oral proficiency in the English language 

• TIPS & ServSafe certified 

What we offer 

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits: 

• Wage: $16.37 per hour + tips 

• Comprehensive health and vision insurance

• Discovery nights at Four Seasons Properties around the globe 

• Holiday and vacation pay

• Daily meals inspired by award-winning chefs 

• Uniforms and uniform care 

• Sick pay

• Disability coverage and life insurance

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance: 

• Parking discounts 

• Staff lounge and cafeteria space with city view 

• Up to eight weeks of parental leave pay 

• Fur baby insurance 

• 401(k) retirement plan 

• Discounted accommodations at Four Seasons properties worldwide 

• Dental coverage available at a discounted rate

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below: