Senior DevOps Engineer

United States (Remote)RemotePosted 27 days ago

Role Overview

Five9 is hiring a Senior DevOps Engineer. This is a full-time remote role, with the team based in United States (Remote). Part of Five9's Lifecycle hiring, posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Senior-level Lifecycle roles is $145k-$195k (based on 129 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

PythonGoBashKubernetesTerraformAnsibleLinuxOR

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

This position spans the Infrastructure Reliability and Platform Engineering domains, with equal responsibility for OpenStack and Rancher-managed Kubernetes environments. The engineer will lead the lifecycle of both platforms, ensuring scalable, secure, and observable foundations that support mission-critical workloads.

This role defines how Five9 builds and runs both Kubernetes and OpenStack platforms at scale, ensuring parity in automation, performance, security, and observability. By bridging the two ecosystems, this engineer will enable hybrid flexibility while providing the resilient foundation on which the business depends.

The role covers:

Kubernetes (Rancher RKE2/K3s): Designing and maintaining bare-metal clusters with GitOps-driven automation (Fleet, Argo CD, Terraform, Helm), optimized for performance and secured with RBAC, network policies, and compliance guardrails.
OpenStack: Designing, automating, and operating multi-tenant clusters across Nova, Neutron, Octavia, Manila, Cinder, Ironic, and Glance, ensuring performance, tenant isolation, and lifecycle automation.
Cross-Platform Integration: Enabling interoperability (e.g., Magnum, storage backends, network overlays) and shared observability stacks (Prometheus, Grafana, Loki/EFK).
SRE Principles: Applying uniform practices across both stacks for capacity planning, high availability, resilience, incident response, and continuous improvement.

Required Expertise:

7+ years in infrastructure, platform, or SRE engineering roles.
Certified Kubernetes Administrator (CKA)
Hands-on mastery of both OpenStack and Rancher Kubernetes in production, with focus on automation, lifecycle management, and high availability.
Proficiency with Terraform, Ansible, Helm, Argo CD, and scripting in Python/Go/Bash.
Deep understanding of Linux internals and system performance.
Proven application of SRE practices in high-stakes, always-on environments.
Strong experience with observability platforms (Prometheus, Grafana, Loki/ELK/EFK).

Preferred Expertise:

Kubernetes: Rancher add-ons (Fleet, Longhorn, CIS Scanning), security hardening (CKA/CKS).
Advanced networking and scheduling: VXLAN, BGP, NIC offload, NUMA-aware scheduling, SR-IOV, and PCI passthrough.
OpenStack: Magnum integration, Tempest/Rally for upgrades and validation.
Compliance: PCI, FedRAMP, SOC2, FIPS, CIS, NIST standards.
Upstream contributions to OpenStack or Kubernetes projects.

Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$90,700—$252,200 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

About Five9

Five9

five9.com

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Frequently Asked Questions

How do I apply for the Senior DevOps Engineer position at Five9?

Use the Apply button above to submit your application directly to Five9. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Senior DevOps Engineer role at Five9 remote?

Yes. This is a remote role. The team is based in United States (Remote), but the position itself does not require relocating to that office.

What does a Senior DevOps Engineer at Five9 earn?

Five9 has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior DevOps Engineer role at Five9 posted?

This role was posted on June 15, 2026 (27 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior DevOps Engineer role at Five9 require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Five9 lists their specific requirements in the description below, so review the must-have qualifications closely before applying.

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