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Commercial Account Executive

Five9
Full TimemidHybrid
San Francisco, CA (Hybrid)Posted 27 days ago

Role Overview

Five9 is hiring a Commercial Account Executive. This is a full-time hybrid role, based in San Francisco, CA (Hybrid). posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

To complement our rapid growth, we are actively looking for talented and experienced Net New Sales Representatives for our Commercial (Inside) Sales team. Five9 headquarters and Commercial Sales Team are located in San Ramon or San Francisco, California. We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and stock options. Five9 is a high-energy environment with room for personal and professional growth.
 
Key Responsibilities
  • Nurture and follow up on warm leads (no cold calls)
  • Build and manage a sales pipeline
  • Manage sales opportunities through all stages of the sales cycle
  • Identify, qualify, and close prospects; overcome objections through consultative approach
  • Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota
  • Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
  • Articulate company value proposition
  • Be the subject matter expert on all services and products offered by Five9
  • Maintain a positive attitude and be a team player
Key Qualifications
  • Minimum of 5+ years of experience in direct sales - preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
  • Excellent sales and presentation skills via phone, email and web-conference
  • Demonstrated success in driving sales process and closing business over the phone
  • Ability to articulate complex technology concepts to a technical and non-technical audience
  • Experience with CRM systems, preferably Salesforce.com
  • Industry experience is a huge plus, but not required
  • Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
  • College degree (BA/BS) is required
Desired Skills
  • Knowledge and understanding of contact center and unified communications technology and concepts
  • Cloud services; VoIP
  • Previous experience with Salesforce.com CRM
  • Software-as-a-Service Applications (Cloud) experience and understanding

 

Work Location: This role is hybrid. 3 days a week (T, W, TH) in our San Francisco office is required.


As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$39,600$76,800 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 


View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

About Five9

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Five9

five9.com

Hybrid

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Frequently Asked Questions

How do I apply for the Commercial Account Executive position at Five9?

Use the Apply button above to submit your application directly to Five9. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Commercial Account Executive role at Five9 remote or in-office?

This is a hybrid role based in San Francisco, CA (Hybrid). Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.

What does a Commercial Account Executive at Five9 earn?

Five9 has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Commercial Account Executive role at Five9 posted?

This role was posted on June 15, 2026 (27 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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