Technical Account Manager

USA, RemoteRemotePosted 8 weeks ago

Role Overview

Firemon is hiring a mid-level Technical Account Manager. This is a full-time remote role, with the team based in USA, Remote. Part of Firemon's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Mid-level Security roles is $100k-$150k (based on 175 comparable listings). Many employers share specifics during the interview process or after an initial screen.

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Job description

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at security@firemon.com

FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day.

The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap.

You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits.

About Firemon

Firemon

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Frequently Asked Questions

How do I apply for the Technical Account Manager position at Firemon?

Use the Apply button above to submit your application directly to Firemon. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Technical Account Manager role at Firemon remote?

Yes. This is a remote role. The team is based in USA, Remote, but the position itself does not require relocating to that office.

What does a Technical Account Manager at Firemon earn?

Firemon has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Technical Account Manager role at Firemon posted?

This role was posted on May 14, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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