Manager, Software Engineering - Internal Tools

Internal Tools builds and operates critical internal platforms that power how Figma supports customers, administers accounts, and responds to operational and engineering issues at scale. Over the past year, Figma has shifted from teams independently building bespoke, React-based admin tools to a model where dozens of engineering teams build on a shared internal platform that enforces security, privacy, and access controls by default.

As an Engineering Manager on Internal Tools, you’ll lead a team of senior engineers working at the intersection of engineering, operations, and platform strategy. You’ll partner closely with CX (Product Support), Legal, and Program Management to translate shared goals into durable, scalable solutions. While this team works on engineering workflows, the focus is on workflows that operate within the context of Figma’s product and customer environments—enabling teams to support, administer, and debug real customer scenarios—rather than tooling for the software development lifecycle itself.

This role is ideal for someone who enjoys operating in ambiguous, cross-functional spaces, amplifying the impact of strong ICs, and driving outcomes through platform leverage.

This is a full time role that can be held from one of our US hubs or remotely in the United States. 

What you'll do at Figma:

• Lead and support a team of senior engineers building internal platforms and workflows used across Figma
• Provide clear ownership and continuity for complex, cross-functional initiatives that span Product Support, Legal, Program Management, and Engineering
• Reduce cross-organizational coordination overhead so engineers can focus on high-leverage technical work
• Partner deeply with CX (Product Support) to understand desired outcomes and translate them into scalable platform capabilities
• Ensure security, privacy, reliability, and operational safety are treated as non-negotiable in all work
• Balance short-term partner needs with long-term platform leverage and sustainability
• Bring clarity and structure to ambiguous problem spaces while maintaining strong delivery discipline

We’d love to hear from you if you have:

• Experience managing senior, high-performing software engineers
• A track record of leading complex, cross-functional initiatives without dedicated PM or TPM support
• Strong judgment around prioritization, tradeoffs, and long-term technical sustainability
• Experience partnering closely with operational teams such as Product Support, Trust & Safety, Legal, or similar
• The ability to lead through influence, build trust with stakeholders, and challenge problem framing constructively

While it’s not required, it’s an added plus if you also have:

• Experience stewarding shared internal platforms with many downstream consumers
• Familiarity with security- or privacy-sensitive systems and workflows
• Experience operating in environments with high ambiguity and evolving requirements
• A background in platform, infrastructure, or internal tooling teams