Content Specialist

Full Time

New York, NYPosted 9 days ago

Role Overview

FI Consulting is hiring a Content Specialist. This is a full-time role in New York. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

Welcome to Fi.

We’re a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.

The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together.

Fi is looking for a Content Specialist!

Fi's Customer Success org runs on knowledge, and we need someone to own it. You'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually useful. You'll work closely with Product, Engineering, Legal, and Ops to keep support content in lockstep with a product that's moving fast, and you'll be the person CX leans on when something needs to be documented right.

About FI Consulting

FI Consulting

ficonsulting.com

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Frequently Asked Questions

How do I apply for the Content Specialist position at FI Consulting?

Use the Apply button above to submit your application directly to FI Consulting. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Content Specialist position at FI Consulting located?

This position is based in New York. FI Consulting has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Content Specialist at FI Consulting earn?

FI Consulting has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Content Specialist role at FI Consulting posted?

This role was posted on July 13, 2026 (9 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.