Operations Manager - Database Administration
Etenico TechnologiesRole Overview
Etenico Technologies is hiring a mid-level Operations Manager - Database Administration. This is a full-time hybrid role, based in Maharashtra. posted 4 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description
Job Title: Operations Manager – Database Administration
Experience: 12+ years
Location: Pune- HYBRID
Role Summary
Experienced Operations Manager with Senior DBA expertise in managing mission-critical
database environments in cloud ecosystems. Combines deep technical knowledge with strong
operational leadership to ensure high availability, performance, and reliability in a 24x7 global delivery model.
Proven ability to lead incident management, drive automation, enforce governance, and improve SLA
performance while mentoring teams and collaborating with cross-functional stakeholders. Acts as a key escalation point and decision-maker for complex production environments.
Operations Manager:
Led end-to-end P0/P1 incident management as Incident Commander, driving war rooms/bridge
calls and reducing MTTR through rapid decision-making and cross-team coordination
Owned SLA compliance (response & resolution), proactively identifying risks and driving
improvements in MTTR, MTTD, and overall service reliability
Directed major incident bridge calls, ensuring structured execution, clear task ownership,
and timely resolution across Infra, App, Network, and vendor teams
Acted as primary stakeholder SPOC, managing escalations and delivering clear
communication on incident impact, status, and recovery timelines
Conducted deep Root Cause Analysis (RCA) across infrastructure, application, and network
layers to identify true failure points
Led blameless postmortems, driving actionable engineering fixes and preventive measures
to eliminate repeat incidents
Developed and maintained runbooks, SOPs, and automated remediation workflows,
improving operational efficiency and reducing manual intervention
Drove operational governance and team leadership for L1/L2/L3 support, ensuring 24x7
readiness, strong ticket hygiene, and a culture of accountability and continuous improvement.
Technical Expertise (Senior DBA Scope)
Architect and manage complex multi-tenant database environments in cloud platforms
Own database uptime, performance SLAs, and capacity planning
Design and implement backup, recovery, and disaster recovery strategies
Lead RCA for major incidents and ensure systemic fixes
Drive automation of DBA operations (monitoring, maintenance, reporting)
Approve and govern database changes via CAB processes
Establish and enforce database standards, runbooks, and best practices
Serve as senior escalation point for P1/P2 incidents
Mentor DBAs and CloudOps engineers, building strong technical capabilities
Core Technical Skills
Progress Database (Mandatory)
Linux (Production-grade administration)
Database performance tuning & troubleshooting
Capacity planning and high availability design
Backup & recovery strategies
Automation and scripting mindset
Additional / Preferred Skills
SQL Server, MySQL, MariaDB, Cassandra
AWS (RDS, EC2, CloudWatch)
Python, Bash scripting
MongoDB
ITSM tools (ServiceNow or equivalent)
Monitoring & alerting platforms
Governance, Stakeholder & Delivery Management
Own service health dashboards, SLA tracking, and availability reporting
Act as primary accountability owner for customer environments/platforms
Collaborate with Service Delivery Managers, Client Managers, and Engineering teams
Drive continuous improvement across reliability, performance, automation, and cost
optimization
Ensure compliance, audit readiness, and security standards adherence
Manage operational risks, mitigation strategies, and leadership reporting
Support customer onboarding, transitions, and go-live readiness
Strengthen 24x7 operational model and on-call leadership
Interested candidates can share there cv-
Frequently Asked Questions
How do I apply for the Operations Manager - Database Administration position at Etenico Technologies?
Use the Apply button above to submit your application directly to Etenico Technologies. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Operations Manager - Database Administration role at Etenico Technologies remote or in-office?
This is a hybrid role based in Maharashtra. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Operations Manager - Database Administration at Etenico Technologies earn?
Etenico Technologies has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Operations Manager - Database Administration role at Etenico Technologies posted?
This role was posted on June 4, 2026 (4 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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