Position Description

This team is dedicated to the operations and maintenance of the ground systems for NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Data from our missions is used in weather forecasting, climate research, forest fire detection, search and rescue, and much more. The System Administrators provide onsite IT support in collaboration with government technical leads. They are instrumental in implementing new directives to build out and configure enterprise tools; leverage those tools to maintain accurate inventory and automate monitoring, alerts, and reports; and cross-train each other so as to provide strong quality assurance and team integration. Responsibilities include:

• Troubleshoot real-time anomalies
• Ensure accountability and proper operation of all hardware and software
• Set up and maintain automated alerts and reports
• OS and software installations, upgrades, and security patches/virus protection
• Hardware hot swaps and rebuild/reimaging
• Coordinate system modifications with satellite operations team to avoid disruption of service
• Audit and maintain inventories of servers, workstations, software, and licenses
• Follow CM and issue-tracking processes
• Provide off-hour, on-call emergency support (on a rotating basis with team members; this is a rarity on the order of once every couple months)
• Produce internal how-tos to facilitate cross-training team members

Required Skills

• 3+ years of relevant experience managing Windows and/or Linux systems
• Training in the form of certificates or a degree.
• Technical communication skills to gather information, report status, and record detailed task closure information.
• Independent learner and independently motivated.
• Excellent written and oral communication skills.
• Must be a US Citizen or Permanent Resident who has lived in the United States at least 3 out of the last 5 years. Must be able to pass a background investigation to obtain a security badge to enter the applicable government facility.

Desired

• Experience with one or more of the following enterprise tools: Active Directory, BigFix, SolarWinds, Redhat Satellite Server, VMware
• Expertise in batch, bash, and/or powershell scripting
• Experience with one or more of the following enterprise tools: Tripwire, Networker/DDVE, SQL Server
• Knowledge of database language (most useful is SQL)
• Experience with OpenVMS
• Experience with network administration and/or programming for troubleshooting in collaboration with wider team

Education

BS in Information Technology, Computer Science, related discipline, or equivalent.

Location

Work is required to be completed on-site at NSOF in Suitland, MD

Compensation

The salary rate for this role is $60,000 - 174,000/year. This range is a good faith estimate based on similar roles across the organization. ERT considers several factors when extending an offer of employment, including the location, scope, and associated responsibilities of the specific position, as well as a candidate’s work experience, education/training, and key skills.

Benefits

All full-time employees are eligible to participate in our flexible benefits package, which includes:

• Medical, Rx, Dental, and Vision Insurance
• 401(k) retirement plan with company-matching
• 11 Paid Federal Government Holidays
• Paid Time Off (PTO)
• Basic Life & Supplemental Life
• Health Savings Account, Flexible Spending and Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Employee assistance program (EAP)
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Professional Membership Reimbursement
• Employee Referral Program
• Competitive compensation plan
• Discretionary variable incentive bonuses based on factors such as individual performance, business unit performance, and/or the company’s performance
• Publication and Conference Presentation Awards with bonuses

ERT is a VEVRAA Federal Contractor and Equal Opportunity employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.