Role Overview
Eqbank is hiring a Bilingual Customer Care Representative (ENG & FR). This is a full-time remote role, with the team based in Remote. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, and Global Security & Marketing teams.
About Eqbank
Frequently Asked Questions
How do I apply for the Bilingual Customer Care Representative (ENG & FR) position at Eqbank?
Use the Apply button above to submit your application directly to Eqbank. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Bilingual Customer Care Representative (ENG & FR) role at Eqbank remote?
Yes. This is a remote role. The team is based in Remote, but the position itself does not require relocating to that office.
What does a Bilingual Customer Care Representative (ENG & FR) at Eqbank earn?
Eqbank has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Bilingual Customer Care Representative (ENG & FR) role at Eqbank posted?
This role was posted on June 25, 2026 (14 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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