Director, Product Management (Social & Player Identity Platform)

PRODUCT MANAGEMENT

What We Do

Product Management partners with game development, publishing, marketing, and platform teams to provide a data and market-driven view of product strategy that aligns with business goals. As part of Epic’s Growth Team, we use our product expertise to identify and drive growth levers to grow our player base and business.

What You'll Do

As a Director of Product Management (Social & Player Identity Platform), you will define and drive the strategy, roadmap, and execution for Epic’s social and identity ecosystem across mobile, PC, and console. You will lead efforts to create seamless, connected player experiences, ensuring players can easily establish their identity, maintain continuity across devices, and meaningfully connect with others.

In this role, you will apply both creative and analytical thinking to evolve foundational platform systems - including accounts, identity, and social features – while partnering across teams to improve engagement, retention, and ecosystem connectivity at scale.

In this role, you will

• Drive the social and identity platform strategy, contributing to a unified roadmap that strengthens player connection, engagement, and long-term retention across the ecosystem
• Own core player systems, including identity (accounts, authentication, profiles), social graph (friends, presence, communication), and cross-platform continuity, ensuring seamless and consistent experiences across all surfaces
• Partner with development and design teams to identify and prioritize platform-level features and system improvements that enhance how players discover, connect, and interact with others
• Collaborate with cross-functional partners (game teams, publishing, marketing, regional teams) to integrate social and identity systems into player journeys, optimizing onboarding, engagement loops, and social-driven growth
• Work closely with engineering teams to deliver scalable, high-performance backend and frontend systems that support identity and social features across millions of players globally
• Leverage data and experimentation to define success metrics, evaluate feature performance, and identify opportunities to improve adoption, engagement, and retention across social and identity systems
• Drive alignment across stakeholders by clearly communicating product vision, strategy, and requirements, ensuring a shared understanding of goals and execution plans

What we're looking for

• Extensive product management experience, including leadership roles, building and scaling consumer-facing platform products or shared systems
• Proven track record delivering social and/or identity platform features, such as accounts, authentication, profiles, friends systems, communication tools, or cross-platform connectivity
• Strong understanding of how identity and social systems work together to enable player connection, engagement, and ecosystem growth
• Deep analytical skills, with experience leveraging data to drive improvements in platform adoption, engagement, and retention
• Experience translating user needs and business goals into scalable platform solutions that operate seamlessly across devices and surfaces
• Strong partnership with engineering teams on complex systems, with the ability to balance usability, performance, privacy, and scalability
• Demonstrated ability to operate effectively in fast-paced, cross-functional environments with engineering, design, and business stakeholders
• Experience leading and mentoring teams, and building strong product organizations
• Passion for building foundational player experiences that define identity and enable meaningful social connections across games, devices, and services

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.