Production Support Lead
Enterprise Solutions Inc.Role Overview
Enterprise Solutions Inc. is hiring a Production Support Lead. This is a full-time role in Raleigh. The posted range is $120k to $130k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role: Production Support Lead –Informatica and IICS/IDMC/CDI with L3 support
Location: Raleigh, NC (Remote)
Type Full Time
Job Description
Key Responsibilities
- Provide L2/L3 production support for Informatica‑based ETL and data integration solutions
- Monitor Informatica workflows, sessions, and mappings to ensure successful data loads and timely processing
- Analyze and resolve job failures, data issues, performance degradations, and SLA breaches
- Support incident, problem, and change management processes related to data pipelines
- Perform root cause analysis (RCA) and document fixes and preventive actions
- Coordinate with business analysts, data engineers, and application teams to understand data issues and operational requirements
- Assist with deployments, configuration changes, and environment promotion (DEV, QA, UAT, PROD)
- Validate data loads through reconciliation, data quality checks, and log analysis
- Support post‑deployment verification and ongoing application maintenance
- Maintain operational documentation, runbooks, and support checklists
- Provide on‑call or after‑hours support as required for critical data processes
Required Skills & Qualifications
Technical Skills
- Hands‑on experience supporting Informatica PowerCenter / IICS / ETL workflows
- Strong understanding of:
- ETL job execution and monitoring
- Workflow/session logs and error troubleshooting
- Source‑to‑target data validation
- Experience with SQL for data analysis and issue investigation
- Familiarity with Unix/Linux commands and scheduling tools
- Understanding of data warehouses, batch processing, and file‑based integrations
- Exposure to deployment, release, and environment management
Frequently Asked Questions
How do I apply for the Production Support Lead position at Enterprise Solutions Inc.?
Use the Apply button above to submit your application directly to Enterprise Solutions Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Production Support Lead position at Enterprise Solutions Inc. located?
This position is based in Raleigh. Enterprise Solutions Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
How much does the Production Support Lead role at Enterprise Solutions Inc. pay?
Enterprise Solutions Inc. has posted a compensation range of $120k to $130k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Production Support Lead role at Enterprise Solutions Inc. posted?
This role was posted on April 7, 2026 (62 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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