Greetings from enGen Global !!!

We are looking for a Business Analyst(US healthcare) with 2 to 6 years of experience based in Chennai / Hyderabad

Primary Responsibilities

• Serves as the primary liaison between business and technical team, responsible for gathering, documenting and prioritizing business requirements in support of critical business needs
• Serves as the SME for User Acceptance Testing activities, including providing support for hands-on testing and troubleshooting when necessary
• Drives findings through to satisfactory resolution
• Participates in solution analysis and design meetings for system enhancements and/or implementations
• Participates in the Intake process and actively represent the Digital Member Experience team to assess impact, identify work activities and come up with estimations.
• Participates in discussions to document Current State or Future State workflows as needed
• Provides clear description of problems or issues for medium to high complexity problems
• Presents options for problem resolution
• Capture, analyze, organize, and prioritize business requirements ranging from moderate to complex projects
• Documents and translate business requirements into features and the development of user stories
• Maximizing the value of the capabilities and products
• Collaborate with System Analysts and architecture to identify solutions to meet business requirements
• Provide explanations and information to Agile teams, stakeholders, managers
• Prepares and presents information to leadership for next steps and decision making
• Actively participate in Agile team processes and help implement process changes related to Agile
• Represents business interests and requirements on the Agile teams
• Lead, Build and maintain a backlog/inventory of system and business requirements to quickly react to additional enhancement capacity
• Provides directions to peer business analysts and IT resources within the Agile team to ensure highest value is delivered
• Represents organizations Culture missions and values in all activities, demonstrating exemplary customer service with internal and external team members
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
• Flexibility to be available for all meetings with the West team including meetings beyond regular work hours.

Preferred Qualifications

• 2 to 6 years of experience as a Business Analyst with Healthcare knowledge
• Agile knowledge and/or Product/Project Manager role
• Prior experience as a Scrum Master or knowledge of scrum master role preferred.
• Understanding of APIs and expertise working on tools like Postman.
• Hands-on experience working on design tools like MS-Visio
• Hands-on experience working closely with Ux designers and reviewing the Low-Fi, Mid-Fi and Hi-Fi designs.

About enGen Global

enGen Global is at the forefront of healthcare's global capability centers (GCC) in India, dedicated to creating powerful and innovative solutions that have a transformative impact on lives. We are a team of passionate technologists, strategists, and healthcare experts united by a singular mission: to build the future of health.

Our cutting-edge solutions empower healthcare partners to manage their operations through comprehensive, proven platforms, enabling them to focus on their core strengths – delivering positive experiences to healthcare consumers and ensuring excellence in service and care.

Our wide-ranging solutions encompass IT Health Plan and IT Health Consumer Solutions, Application and Platform Management, Enterprise Solutions and Transformations, Development, Testing, Diversified Business Solutions, and Business Process Services. Operating within India's thriving landscape of emerging GCCs, enGen Global boasts a robust partner ecosystem, incorporating best-in-class engineering processes, tools, solution accelerators, and talent, research, and co-innovation capabilities.

We foster a culture of innovation, collaboration, and continuous learning, where every team member is encouraged to think creatively, challenge norms, and contribute their unique talents. If you are driven by a desire to make a significant impact, thrive in a fast-paced environment, and are eager to shape the future of healthcare, enGen Global offers an unparalleled opportunity to grow your career and contribute to a healthier world.