Azure & Dynamics 365 Developer

At Electric Mind, Engineering is where strategy meets action. Our team helps organizations cut through complexity—aligning business ambition with technology execution to unlock real, lasting change. You’ll work alongside curious, driven people tackling high-impact challenges for everyone from scaling startups to global enterprises. Each engagement is different, pushing you to learn, adapt, and grow.

Electric Mind’s Technology Practice brings together deep Microsoft ecosystem expertise, AI-forward engineering, and pragmatic architectural thinking to help clients execute complex, mission-critical transformation. We design and implement scalable, secure, high-impact solutions across Azure and Dynamics 365 that accelerate business outcomes—especially in regulated industries.

Role Overview

We are seeking a hands-on Azure Developer and/or Dynamics 365 Consultant to design and deliver AI-enabled customer engagement platforms for Financial Services organizations.

This role blends technical depth with functional understanding and requires strong communication skills, architecture awareness, and real-world experience implementing Dynamics 365 (CE / CRM) and Omnichannel solutions in regulated environments.

As we have multiple roles for this requirement, we are looking for a range of skills and experience. You may come from one or more of the following backgrounds:

Azure Developer

D365 Customer Service Consultant

Dynamics 365 CE Consultant

Dynamics CRM Consultant

CRM Techno-Functional Consultant

Power Platform Consultant

What You'll Do

• * Azure Development
• Design and implement Azure-native solutions:
• Azure Functions, App Services, API Management
• Logic Apps and integration services
• Secure, compliant cloud architectures
• Embed AI capabilities into customer and agent workflows while ensuring governance, security, and auditability.
• Translate business objectives into scalable, AI-ready technical solutions.

Dynamics 365 Customer Service & OmnichannelDesign and configure Dynamics 365 / Dynamics CE / Dynamics CRM solutions, including:Case & knowledge managementSLAs and service automationOmnichannel for Customer ServiceModern agent experience capabilitiesImplement security models, data models, integrations, and ALM best practices.Modernize legacy CRM platforms into cloud-native, extensible architectures.

Architecture & IntegrationDesign scalable Azure and Dynamics 365 integration architectures that support secure, enterprise-grade customer platforms:Implement event-driven integrations using Azure messaging services with Dynamics 365Design API-first architectures leveraging Azure API ManagementIntegrate Dynamics 365 with core financial systems securely and at scaleAlign solutions with security, compliance, and data governance requirements in Financial ServicesSupport CI/CD and ALM best practices across Azure and D365 environments

Delivery & AdvisoryLead or contribute to Azure and Dynamics 365 transformation programs within Financial ServicesPartner with business and IT stakeholders to align customer experience and platform objectivesGuide implementation teams while ensuring architectural integrity, compliance, and delivery qualityContribute to reusable Azure/D365 methodologies and AI-enabled accelerators within Electric Mind’s Microsoft practice

What You'll Bring:

• * 5-15 years of experience in Azure development, Dynamics 365 (CE / CRM), or enterprise CRM implementation
• Hands-on experience with Dynamics 365, Omnichannel / agent experience solutions, Power Platform, and Azure integration services
• Proven delivery experience within Financial Services (banking, insurance, capital markets, wealth, or