Role Overview
EC Infosolutions Pvt Ltd is hiring a entry-level Parts Counter Sales Associate. This is a full-time role in Columbus. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
For over 25 years, Environmental Comfort has designed and delivered Engineered HVAC Solutions, LEED & USGBC Projects, Laboratory Environments, Data Center Cooling Solutions, Commercial HVAC, Institutional HVAC, Natatorium HVAC, Industrial Process & HVAC, and more.
Job Title: Parts Counter Sales Associate
Reports To: Parts Territory Manager
Overview
We are a growing organization supporting commercial HVAC parts operations. We value strong relationships, operational discipline, and a team-first culture. This role combines customer-facing counter sales with warehouse and warranty coordination to support a high-performing parts business.
Position Summary
The Parts Counter Sales Associate supports daily parts operations, including customer sales, inventory management, and warranty processing. This role ensures accurate order fulfillment, organized warehouse operations, and timely handling of warranty claims and credits.
Key Responsibilities
Customer Sales & Support
- Process HVAC parts orders via phone, email, and over the counter
- Identify parts, generate quotes, and convert to orders
- Respond to customer inquiries and resolve issues quickly
- Promote products and support customer retention
- Build and maintain customer relationships
Warranty Management
- Learn and manage manufacturer warranty processes
- Track, submit, and reconcile warranty claims and credits
- Maintain accurate warranty records
Warehouse & Inventory Operations
- Receive and verify incoming stock orders
- Organize warehouse and showroom inventory
- Maintain inventory accuracy (cycle counts, discrepancies)
- Support stocking strategies and inventory placement
- Load/unload customer orders and shipments
- Maintain a clean, safe, and efficient warehouse
Qualifications
- High school diploma or GED required
- 2–5 years of warehouse, parts, or counter sales experience preferred
- HVAC parts knowledge preferred
- Inventory control experience
- Strong computer skills
- HVAC / mechanical / construction background a plus
- Customer service or sales experience preferred
- Detail-oriented, organized, and reliable
- Self-starter, team player
What Success Looks Like
- Accurate order processing
- Clean, organized warehouse with reliable inventory
- Timely warranty claims and credits
- Strong customer relationships
- Continuous improvement in workflow
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Frequently Asked Questions
How do I apply for the Parts Counter Sales Associate position at EC Infosolutions Pvt Ltd?
Use the Apply button above to submit your application directly to EC Infosolutions Pvt Ltd. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Parts Counter Sales Associate position at EC Infosolutions Pvt Ltd located?
This position is based in Columbus. EC Infosolutions Pvt Ltd has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Parts Counter Sales Associate at EC Infosolutions Pvt Ltd earn?
EC Infosolutions Pvt Ltd has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Parts Counter Sales Associate role at EC Infosolutions Pvt Ltd posted?
This role was posted on April 21, 2026 (53 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Parts Counter Sales Associate role at EC Infosolutions Pvt Ltd entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements EC Infosolutions Pvt Ltd has listed.
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