Role Overview
EBC Inc. is hiring a mid-level IT Technician Specializing in User Support and Infrastructure Management. This is a full-time role in CA. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Elevate your career as an IT Technician focused on user support and infrastructure stability. Drive innovation through problem-solving and enhance IT service quality across diverse projects.
Reporting directly to the IT Squad Service Manager, you will be responsible for providing IT support to around 100 users. Your role includes troubleshooting technical issues, managing service delivery, and collaborating on long-term projects to ensure operational excellence. Join a team dedicated to continuous improvement.
Key Responsibilities:
- Deliver comprehensive IT helpdesk and infrastructure services
- Troubleshoot and document hardware and network issues
- Maintain and report on IT inventory status
- Collaborate on site infrastructure enhancements
- Research partners for improving remote operations
Requirements
- DEC or DEP in Computer Science or relevant field
- Proven experience in end-user IT support
- Strong communication skills; bilingualism preferred
- Familiarity with Microsoft Office 365
- Must be available for emergency support when necessary
Contribute to enhancing IT services and user satisfaction in our thriving technological landscape.
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Frequently Asked Questions
How do I apply for the IT Technician Specializing in User Support and Infrastructure Management position at EBC Inc.?
Use the Apply button above to submit your application directly to EBC Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the IT Technician Specializing in User Support and Infrastructure Management position at EBC Inc. located?
This position is based in CA. EBC Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a IT Technician Specializing in User Support and Infrastructure Management at EBC Inc. earn?
EBC Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the IT Technician Specializing in User Support and Infrastructure Management role at EBC Inc. posted?
This role was posted on April 3, 2026 (66 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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