New York Field Service Manager

Long Island City, New YorkPosted 8 weeks ago

Role Overview

Eastern Communications is hiring a New York Field Service Manager. This is a contract role in Long Island City, New York. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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AgileComplianceOverviewEasternCommunicationsLtdLongIsland

Job description

Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?

Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?

Company Overview

Eastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based RACOM Corporation, and in November 2025, acquired PMC Wireless in Hazlet, NJ, creating one of the largest nationwide mission critical communications companies in the United States.

Job Summary

The Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.

The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.

The Service Manager will primarily be based at our Long Island City Service Center while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.

About Eastern Communications

Eastern Communications

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5 other open roles at Eastern Communications on TryApplyNow.

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Frequently Asked Questions

How do I apply for the New York Field Service Manager position at Eastern Communications?

Use the Apply button above to submit your application directly to Eastern Communications. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the New York Field Service Manager position at Eastern Communications located?

This position is based in Long Island City, New York. Eastern Communications has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a New York Field Service Manager at Eastern Communications earn?

Eastern Communications has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the New York Field Service Manager role at Eastern Communications posted?

This role was posted on May 11, 2026 (59 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.