Associate Principal Resident Engineer (Hybrid)
Dragos, Inc.Role Overview
Dragos, Inc. is hiring a Associate Principal Resident Engineer (Hybrid). This is a full-time hybrid role, based in Houston. Part of Dragos, Inc.'s Security hiring, posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world!
About the Role:
Our Customer Experience team is seeking a Resident Engineer who will partner with one of our customers in Houston. In this role, you will serve as an onsite, customer-facing technical expert responsible for planning, deploying, and optimizing the Dragos Platform within the customer's industrial environment. You will work hands-on at customer facilities to install the platform, tune it to their operational needs, and ensure reliable security coverage across their ICS/OT systems. Serving as a trusted technical partner, you'll guide customers through deployment, troubleshooting, and ongoing platform adoption, enabling them to strengthen and sustain the security of their critical infrastructure.
Responsibilities:
- Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases, success criteria, and define Dragos Platform objectives.
- Partner with client teams on network architecture, sensor placement, and integrations; coordinate and conduct full deployments including upgrades, patches, and configuration changes.
- Tune, optimize, and monitor the Dragos Platform to meet defined customer objectives and ensure continuous availability.
- Develop content, build foundational workflows, and provide troubleshooting and break/fix support; manage escalations as needed.
- Provide knowledge transfer, training, and new release feature walkthroughs to key stakeholders while documenting processes.
- Maintain ongoing client engagement by soliciting feedback on feature requests, communicating product roadmap updates, and identifying opportunities for additional Dragos products and services.
- Coordinate and collaborate with internal Dragos teams including Intel and Threat Hunting to deliver comprehensive customer outcomes.
Qualifications:
- Must live within a reasonable commuting distance of Houston, TX and be willing to work a hybrid schedule that includes regular onsite work at customer facilities.
- 5+ years of ICS/OT cybersecurity experience.
- Networking experience including strong knowledge of IP networks, OSI model, Purdue model, and ICS protocols.
- Experience with Linux (command line), Docker, scripting languages (Python, shell, etc.), SIEMs, and ELK stack.
- Experience with on-premise and cloud software solutions for the enterprise, with the ability to manage multiple stakeholders and projects.
- Customer-oriented and attentive to client needs, with strong interpersonal and communication skills.
- Willingness to travel up to 25%.
Compensation:
- Salary: $155,000
- Competitive Equity Package
- Comprehensive Benefits Plan
#LI-JF1 #LI-REMOTE
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
Frequently Asked Questions
How do I apply for the Associate Principal Resident Engineer (Hybrid) position at Dragos, Inc.?
Use the Apply button above to submit your application directly to Dragos, Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Associate Principal Resident Engineer (Hybrid) role at Dragos, Inc. remote or in-office?
This is a hybrid role based in Houston. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Associate Principal Resident Engineer (Hybrid) at Dragos, Inc. earn?
Dragos, Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Associate Principal Resident Engineer (Hybrid) role at Dragos, Inc. posted?
This role was posted on May 15, 2026 (23 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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