Join Canada’s Largest and Most Innovative Automotive Group!

Are you looking to grow your career with a team driven by innovation, integrity, and a passion to serve? By joining Dilawri, a company built on uncompromising excellence and recognized as one of Canada’s Best Managed Companies, you can grow, excel and thrive.

Dilawri is Canada’s largest automotive group, operating 85 franchised dealerships and representing over 38 automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC. Since 1985, Dilawri has been committed to delivering exceptional customer experiences by holding themselves to the highest standards of excellence and embracing a future‑focused, innovative mindset.

With a team of more than 4,000 dedicated employees, Dilawri prioritizes collaboration, accountability, continuous learning, and meaningful action—ensuring that customers receive unparalleled service every time they choose to work with us as part of our continual efforts to build trust and strengthen our customer relationships. Our values of Excellence, Teamwork, Innovation, Leading, Integrity and Giving Back underpin who we are, what we do, and how we engage our customers.

Beyond its leadership in the automotive industry, Dilawri is deeply committed to giving back. Through the Dilawri Foundation the organization has contributed tens of millions of dollars to charitable initiatives across Canada, creating long‑term impact in the communities it serves.

Role Description:

We are seeking an Office Administrative & Clerical Assistant for a full-time, on-site position at our National Offices in Downtown Toronto. This position is responsible for all general office administrative duties as well as clerical activities related to the support of the National office and its various teams.

Primary Responsibilities

• Greeting visitors and providing access to the building.
• Answering & forwarding incoming calls.
• Handling general inquiries received through the various communication channels.
• Sending and receiving courier packages & mail.
• Sorting and internal distribution of office mail.
• Handling general office inquiries from corporate & customer clients, vendors/suppliers.
• Scheduling office meetings, teleconference calls, and Teams calls, as required.
• Coordinate the booking of travel and related requirements, as required.
• Tracking invoices for office services & supplies, obtaining internal approvals & forwarding to accounting for payment.
• Managing boardroom booking requests, as required.
• Order and receipt of office stationery, kitchen supplies (milk, coffee, water, etc.) and other office related items including the restocking of boardroom supplies.
• Providing refreshments to visitors.
• Coordinating the ordering and set-up of office lunches for business meetings.
• Clerical support for the in-house leasing team and marketing team, including scanning & saving documents.
• General filing & other miscellaneous tasks as required.

Qualifications

• Proficiency in general clerical & admin skills, including data entry and filing.
• Strong skills in phone etiquette and receptionist duties.
• Excellent communication abilities, both verbal and written.
• Outstanding customer service skills to interact effectively with clients and colleagues.
• Organizational skills and attention to detail to manage office tasks efficiently.
• Proficiency with office equipment and basic computer applications including Word, Excel and Microsoft Office.
• Previous experience in an office administrative or clerical role with customer contact is a plus.
• High school diploma or equivalent is required; additional certifications are an asset.
• Minimum +3 years relevant work experience.