Job Description
Drive service operations as an Automotive Service Manager, ensuring profitability and customer satisfaction in a dynamic environment. Lead teams, track performance, and implement systems to excel in service delivery.
This managerial role focuses on enhancing service department effectiveness in a busy automotive dealership. With strong organizational skills and technical knowledge, you will implement processes while maintaining high customer satisfaction metrics. The position requires forecasting sales and expense objectives while enabling team success through performance tracking.
Key Responsibilities:
- Implement all systems and procedures effectively
- Maintain high profitability across all service areas
- Ensure customer satisfaction ratings meet company standards
- Track performance metrics for Service Advisors and Technicians
- Forecast, target, and monitor sales and expense goals
Requirements
- 5 years of automotive industry experience required
- 3 years of managerial experience essential
- Technical knowledge of automotive services
- Proficient in Reynolds/CDK software preferred
- Experience in an automotive dealership is advantageous
Excel in service management through strong leadership and operational excellence in a thriving automotive environment.
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