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IT Specialist (Customer Support / Systems Analysis)

Department of Veterans Affairs
Full Time
Austin, Texas$109k – $142kPosted Yesterday

Role Overview

Department of Veterans Affairs is hiring a IT Specialist (Customer Support / Systems Analysis). This is a full-time role in Austin, Texas. posted yesterday. The posted range is $109k to $142k. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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DepartmentVeteranAffairsVAOfficeInformationTechnologyOIT

Job description

This position is in the Department of Veteran Affairs (VA), Office of Information & Technology (OIT). The purpose of the position is to lead the full range of duties associated with the systems analysis and customer support for all major Incidents related to Information Technology (IT) service outages, degradation of services and unplanned service disruptions that negatively impact the VA's nationwide plans. Goals, and mission effectiveness in support of our nation's Veterans.

About Department of Veterans Affairs

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Department of Veterans Affairs

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Frequently Asked Questions

How do I apply for the IT Specialist (Customer Support / Systems Analysis) position at Department of Veterans Affairs?

Use the Apply button above to submit your application directly to Department of Veterans Affairs. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the IT Specialist (Customer Support / Systems Analysis) position at Department of Veterans Affairs located?

This position is based in Austin, Texas. Department of Veterans Affairs has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

How much does the IT Specialist (Customer Support / Systems Analysis) role at Department of Veterans Affairs pay?

Department of Veterans Affairs has posted a compensation range of $109k to $142k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.

When was the IT Specialist (Customer Support / Systems Analysis) role at Department of Veterans Affairs posted?

This role was posted on July 21, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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