New Partner Experience Team Lead - French Market

Manchester - Main OfficeRemotePosted 6 days ago

Role Overview

Deliveroo is hiring a New Partner Experience Team Lead - French Market. This is a full-time remote role, with the team based in Manchester - Main Office. posted 6 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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GoORBenefitsOnboardingPerformance ManagementPartnerFrenchMarket

Job description

New Partner Experience Team Lead - French Market

As a New Partner Experience Team leader you will manage a team of New Partner Experience agents, working to get new restaurants running on Deliveroo within France, and growing their order volume over the first 8 weeks on the platform.

You will work as part of the SMB (Small & Medium Business) team in Manchester, reporting to the Head of New Partner Experience and will work in the Manchester office on a hybrid basis.

Hours of work will be Monday to Friday, 9am-5:30pm. This is a hybrid role, working in the

Manchester office 3 days a week.

Responsibilities (your team)

Responsible for the daily oversight of a team of New Partner Experience Agents
Main activities to include coaching the team to develop skills, oversight of team behaviour and attendance, providing reporting on results, and developing and refining important onboarding processes, to ensure restaurants are set up for success
Work together with other Team Leads
Report on performance & putting action plans in place to drive improved performance.
Ensure your team hit agreed goals, establishing a performance management framework for your team
Ensure restaurants are comfortable with our systems so that they can make the most of their new partnership

Required skills (your role)

Fluent or Native in English and in French
2+ years management experience
Experience in account management or customer service desirable
Ability to work to targets and a get up and go attitude

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their

welfare. We offer a wide range of great benefits in areas including health, family, finance,

community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully

diverse it can be. That means we have no judgement when it comes to any one of the things

that make you who you are - your gender, race, sexuality, religion or a secret aversion to

coriander. All you need is a passion for (most) food and a desire to be part of one of the

fastest growing startups in an incredibly exciting space.

About Deliveroo

Deliveroo

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Frequently Asked Questions

How do I apply for the New Partner Experience Team Lead - French Market position at Deliveroo?

Use the Apply button above to submit your application directly to Deliveroo. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the New Partner Experience Team Lead - French Market role at Deliveroo remote?

Yes. This is a remote role. The team is based in Manchester - Main Office, but the position itself does not require relocating to that office.

What does a New Partner Experience Team Lead - French Market at Deliveroo earn?

Deliveroo has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the New Partner Experience Team Lead - French Market role at Deliveroo posted?

This role was posted on July 3, 2026 (6 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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