Infrastructure System Admin

Position: Infrastructure System Admin

Location: Mumbai

Education: Bachelor's degree (Technical)

Experience: At least 8 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge.

Key Skills: Strong written and verbal communication - TOFEL, Azure, O365 , Power Automate, Fabric, AWS, Hyper – V

Skills

• In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery.
• Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise).
• Troubleshooting complex issues
• Hands-on experience on configuration management like Ansible, terraform.
• Ability to install and manage multiple application environments.
• In-depth knowledge of Server hardware, Lenovo Laptops hardware
• In-depth networking background
• VPN Endpoint troubleshooting.
• 24/7 Support.

As Required Including But Not Limited To:

• Hardware and infrastructure
• Third party application support
• Job Functions:
• Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).
• Support cloud infrastructure on AWS/ azure platform.
• Hands on experience on Backup and restore technology.
• Handle IT project role out in Server domain.
• Configuring and maintaining Hyper V
• Configuring and managing Antivirus.
• O365 configuration and management.
• VPN configuration and management
• Monitoring and configuring logging of devices, endpoints,
• Troubleshooting knowledge of windows and hyper V cluster
• Managing load balancing devices.
• Configuring and managing Storages as SAN, NAS.
• Troubleshooting issues on replication at windows and storage level.
• Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors
• Performance monitoring of servers (Disk space, usage, CPU & Memory usages).
• Blue dump analysis
• Troubleshooting port communication/ depletion issues.
• Configuring Print Servers
• Patching Servers using WSUS /tools
• New server VM builds & in place OS upgrades
• File & Print server's migration
• Maintaining Auditing and logging of servers and endpoints.
• Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers
• configuration management using Ansible, terraform.
• Troubleshooting AD replication issues.
• Managing AD,GPO,DNS & DHCP
• Managing Hyper-V environment.
• Worked on performance Servers
• Server Management using ILO
• Supporting On-call support for high priority issues
• Following ITIL Processes (Change Management, Incident Management & Problem Management etc.)
• Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required.
• Willing to work extended hours for supporting projects and troubleshooting issues.

Certifications Desirable : Citrix, Nutanix, AWS, Azure