Parts and Service Writer

D&W Forwarders offers professional transportation services to the manufacturing, mining, construction, and retail industries, and has a strong desire to form true partnerships. Our aim is to be your trusted source of support for all facets of your operations, from logistics to planning and fulfillment. In 1953, Dick Boersma and Walter Veenstra established D&W Forwarders, with the vision of offering reliable supply chain services to businesses across Ontario. We proudly uphold our founders’ tradition of excellence by providing outstanding transportation solutions, carrying heavy building materials. We’ve since expanded their service network to include Quebec and the northeastern United States. Today, our fleet numbers more than 100 trucks, serving those markets from our various hubs.

We are currently seeking Parts and Service Writer to join our team at D&W Forwarders Inc. in Hadashville, MB. The primary function of this role is to ensure that parts and supplies required for fleet maintenance and repairs are readily available to support shop operations. The Service Writer is also responsible for accurately recording service information and maintaining complete and up-to-date repair histories for all company assets.

Benefits

• Health Insurance (includes Virtual Health, and HCSA), Dental Insurance, Vision Insurance
• Life Insurance, Long-term Disability, Short-term Disability
• RRSP Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

Job Responsibilities

• Actively support shop safety by confirming proper parts usage, safe repair practices, and timely reporting of any safety issues or hazards
• Manage vehicle parts inventory and shop supplies to ensure availability and cost control.
• Scheduling and coordinating regular maintenance including preventive maintenance services
• Maintaining accurate, up to date service, repair, and maintenance records.
• Provide daily summaries of outstanding repairs to shop supervisors.
• Monitoring work in progress, including warranty repairs, to ensure quality standards, productivity targets and deadlines are met.

Qualifications

• High school diploma required; post secondary training or hands-on experience in automotive or heavy-duty repair is an asset.
• Working knowledge of truck and trailer components and basic mechanical systems
• Proficiency in MS Office (Word, Excel, and Outlook).
• Strong analytical, problem-solving, and organizational abilities.
• Demonstrates a high level of attention to detail and accuracy.
• Effective verbal and written communication skills.
• Dependable, self-motivated, and able to work will in a team-oriented environment.

D&W Forwarders is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability. D&W Founders encourages and welcomes applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Pay: $45,000.00-$50,000.00 per year

Benefits

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person