IC/QC Associate

We are seeking 1 reliable and detail-oriented IC/QC to support our inventory control processes in a high-volume e-commerce warehouse. This position is responsible for performing daily cycle counts, investigating inventory discrepancies, and helping maintain accurate stock levels to ensure efficient order fulfillment and customer satisfaction. 

 

Key Responsibilities: 

• Perform scheduled and ad-hoc cycle counts to verify inventory accuracy across all warehouse zones. 

• Use a computer to perform various functions, including but not limited to accessing the WMS (AS400) and Microsoft 365 (Outlook, Excel, and Teams). 

• Research and reconcile inventory discrepancies, including missing, misplaced, or damaged items. 

• Audit bins, racks, and pallet locations to validate SKU placement and quantity accuracy. 

• Update inventory data in the Warehouse Management System (WMS) in real time. 

• Assist in root cause analysis and implement corrective actions to prevent recurring inventory issues. 

• Work cross-functionally with picking, receiving, and replenishment teams to resolve stock-related issues. 

• Maintain accurate and organized documentation for all counts, adjustments, and investigations. 

• Support physical inventory counts and audits as needed. 

• Operate material handling equipment (e.g., pallet jacks, RF scanners, forklifts, reach trucks) safely and efficiently, if certified. 

• Uphold safety and housekeeping standards in all work areas. 

 

Qualifications: 

• High school diploma or equivalent; associate degree or certification in supply chain/logistics is a plus. 

• 1–2 years of experience in warehouse inventory control, cycle counting, or stock auditing. 

• Computer literacy.  

• Experience using Warehouse Management Systems (WMS); familiarity with RF scanning devices. 

• Strong analytical and problem-solving skills; high attention to detail and accuracy. 

• Basic math skills, including ability to count and reconcile inventory quickly and accurately. 

• PIT certification (forklift, reach truck, order picker). If not certified, must be willing to obtain certification. 

• Ability to work independently with minimal supervision in a fast-paced environment. 

• Physically able to lift up to 50 lbs and stand/walk for extended periods. 

 

Work Environment: 

• Active warehouse environment with frequent movement, moderate noise, and exposure to varying temperatures. 

• Schedule flexibility may be required, including weekends or overtime during peak seasons.