Inside Sales Engineer

INSIDE SALES TECHNICAL REPRESENTATIVE

Come join the largest supplier of automation and reliability solutions in

Eastern Canada. Discover what we can offer you and be the voice behind

cultivating innovative ideas to help our customers reach their full potential.

Sounds Exciting? Join us

As a member of the inside sales team, you deliver sales techniques and tools

designed to assist the sales team in prospecting new business and developing

customers. You play a crucial role in driving sales by providing technical

expertise and support to our clients throughout the sales process. Your primary

responsibility will be to understand customer needs, communicate product

capabilities, and offer tailored solutions that meet their requirements. This

positions is responsible for driving revenue growth and achieving sales targets

while providing exceptional customer service.

WHAT YOU BRING TO THE TABLE

Technical Expertise

• Develop customized solutions by mapping customer requirements to product

capabilities, working closely with internal teams such as product

development, engineering, and operations to ensure feasibility and alignment.

• Develop and maintain an in-depth understanding of the company's technical

products or services.

• Address technical inquiries, challenges, or concerns raised by customers,

providing comprehensive and accurate information to facilitate

decision-making.

• Propose, design, and present technical solutions that address the business

and technical requirements of customers.

Relationship Building

• Establish and cultivate strong relationships with key stakeholders, including

technical decision-makers, engineering teams, and project managers, to build

trust and credibility, and drive customer satisfaction.

• Collaborate with the sales team to create compelling sales proposals,

technical documentation, and quotations that accurately represent the

solution, pricing, and implementation timeline.

• Provide technical support and assistance during the implementation phase,

ensuring a smooth transition from the sales phase to successful deployment.

Sales Support and Strategy

• Collaborate closely with the sales team to understand customer requirements,

develop technical sales strategies, and provide pre-sales support throughout

the sales cycle.

• Gather and analyze customer needs, pain points, and technical challenges to

propose effective solutions that address their unique business needs.

• Deliver persuasive and informative presentations to clients, clearly

articulating the technical aspects of our products and solutions, including

their benefits, implementation process, and integration requirements.

• Support business development and sales by collaborating with customers to

determine their technical and business requirements.

• Maintain a well-organized sales pipeline, documenting leads, opportunities,

and follow-up activities using Customer Relationship Management (CRM)

software.

ESSENTIAL SKILLS AND QUALIFICATIONS TO BE SUCCESSFUL

• BAC in Engineering or DEC in Engineering Technology.
• Communication skills, written and verbal, in French.
• Written and verbal communication skills in English would be considered an

asset.

• Experience in customer service role or sales environment an asset.
• Adept at learning and adapting to new technologies.
• Ability to work in an entrepreneurial spirited, fast-paced and changing

environment.

• Ability to cultivate lasting business relationships.
• Ability to work harmoniously in a team as well as autonomously.
• High energy level and willingness to take on new challenges.
• Passion and integrity with the drive to excel and make a strong impact on the

business.

WORK LOCATION: Kirkland, Qc

ABOUT US

Laurentide’s purpose is To Help Industry Thrive in Eastern Canada. More than

words, our values compel us to think differently, to act with integrity and to

shape our future according to them. It is through Customer Centricity,

Collaboration, People Matter, Hunger & Passion, Health, Safety & Environment and

lastly Trust & Reliability that we: Empower People. Advance Industry.

#LI-Hybrid

In accordance with Bill 96, this job requires English proficiency to serve

clients in Atlantic Canada and interact with US suppliers, ensuring effective

communication and operational efficiency.