Windows Server & Office 365 Administrator

Windows Server & Office 365 Administrator

Responsibilities

Primary responsibilities are server and O365 support, including technical and non-technical (scheduling, communication, etc.) activities. Secondary responsibilities include SANstorage and other related support.

Experience

• Knowledge and experience (5+ years) required with:VMware administration
• Windows server administration
• Microsoft Active Directory administration and support
• Microsoft O365
• PowerShell scripting
• Providing technical leadership for mid-size projects
• Knowledge and experience preferred with:RedHat administration
• Red Hat Satellite
• Ansible scripting
• NetApp
• Familiarity with the following would be beneficial:Cohesity
• SAN storage administration
• Fiber Chanel
• Cloud services
• ITIL processes

Core Responsibilities:

• Work on tasks and Assignments as assigned.Work on daily incidents for the team (Diagnosis, troubleshooting, providing temporary and permanent countermeasures)
• Work on problem tickets - Root cause analysis, implementing countermeasure, preparing reports for management
• Work on customer requests -Deploying servers, system upgrades, rightsizing system resources, enabling access
• Create, implement and support system changes (RFCs)
• Work on kaizen tickets - Small changes, little coordination with others
• Work on projects as required - Large changes, high levels of coordination with others
• Work well with the existing support group, and vendors to meet business requirements

Leadership Skills:

• Professionalism: an individual who is serious about what they do and willing to take the time to achieve a deep understanding of their craft.
• Always professional in talk and manner.
• Customer First Attitude: understanding who customer is and how to best serve them
• Contribute to the teams shared documentation library.

Project Management Skills:

• Some experience managing projects (individually or teams) and a familiarity with PMO process would be an asset

Soft Skills:

• Good listening and verbal communications
• Effectiveness and enthusiasm: wanting to make a contribution (“can do” attitude)

Other:

• This role will include daily break/fix activity as well as project work.
• After-hours and weekend support is required with this position (iPhone & laptop provided)
• Cambridge will be primary office, must be willing to travel to Woodstock as needed (currently less than 1 day / month).
• Work is mainly on site with up to 1 day/week pre-scheduled remote
• Strong opportunity to renew (Annual renewals are in April, and based on good performance)
• We have numerous contractors here that have been with us for over 5 years
• Candidate will be expected to manage their time so the consume the hours (burn rate) appropriately

Job 70208