In-House Operations Supervisor

ComputerCare has spent more than 20 years building something rare in the IT world: a company where technical excellence and genuine human connection are valued equally. We're the trusted partner that IT leaders turn to when technology can't afford to fail. As a woman-owned business serving innovative companies worldwide, we combine certified technical expertise with a human approach. Whether it's managing complex device lifecycles for global teams or performing authorized repairs for Apple, Lenovo, HP and Dell devices, our work directly impacts how thousands of people stay productive every day. We never outsource our work because we believe in accountability, quality, and building lasting relationships—with our clients and as a team.

If you're passionate about technology, take pride in solving real problems, and want to be part of a company that values both technical excellence and the people behind it, ComputerCare is where you belong.

Come join us in our mission of being the Human Side of Hardware!

The Operations Supervisor is responsible for leading day-to-day operations within ComputerCare's repair and IT asset management facility. This role oversees production workflow, workforce performance, service level execution, quality standards, and continuous improvement initiatives to ensure efficient, scalable, and customer-focused operations.

The ideal candidate is a proven people leader with strong operational and process management experience who thrives in a fast-paced environment. Success in this role is driven by the ability to lead teams, solve problems, improve processes, and deliver results. While experience in repair, manufacturing, logistics, or IT operations is beneficial, technical expertise is not required. ComputerCare provides the training needed to develop a strong understanding of our repair and IT asset management processes.