The Technology Delivery Manager is a pivotal role responsible for supporting Canadian lines of business from project discovery to closeout. The TDM will collaborate with various internal teams and external partners to deploy commercialized solutions across various Compass Canada sectors.

• Collaborate with Security Transformation, Operations, Strategy, Menu and Configuration, and Managed Partners to deploy commercialized solutions, including but not limited to Mobile, POS, Network, Surveillance, Debit Terminals, and Digital Signage.
• Lead project discovery sessions and ensure alignment of project objectives with business requirements.
• Conduct weekly project meetings to track progress, address issues, and communicate updates to stakeholders.
• Develop and maintain project artifacts including Statements of Work (SOW), Change Requests (CRs), Meeting Minutes, Purchase Orders, etc.
• Manage changes in project scope, timeline, and budget effectively, ensuring adherence to project constraints.
• Communicate effectively with stakeholders at various levels of management, providing regular updates and addressing concerns as they arise.
• Demonstrate strong project management skills, ensuring projects are delivered on time, within budget, and with high quality.

Role

Think you have what it takes to be our Technology Delivery Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Network Concepts: Strong working knowledge of network concepts such as DHCP, DNS, firewall rules, and routing.
• Passion for Food and Food Service: A deep passion for food and food service is essential, ensuring that technology solutions are created and deployed with the highest level of care to enhance the eating experience.
• Communication Skills: Excellent written and verbal communication skills, along with strong listening abilities.
• Technical Communication: Ability to communicate effectively with individuals of varying technical competency levels.
• Technology Delivery Experience: Proven experience in technology delivery or a similar role.
• Efficiency and Engagement: Highly engaged individual who seeks out better and more efficient ways to complete tasks.
• Project Management Tools: Hands-on experience with project management tools such as MS Project, Smartsheet, Quickbase, or Trello.
• Microsoft Office Proficiency: Advanced experience with Microsoft Excel, PowerPoint, and Office.
• Technology Solutions Understanding: Strong understanding of technology solutions, with preferred experience in deploying POS systems, network infrastructure, and digital signage.
• Adaptability: Ability to adapt to a fast-paced and dynamic work environment, demonstrating resilience and problem-solving skills.

Position Details

• Position Title: Technology Delivery Manager
• Salary: 60,000.00 – 90,000.00
• Hybrid: 3 in Office Days – Mississauga ON
• Travel Required: 30-40%
• Employment Type: Full Time, Permanent

In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.