Support Staff, Park Cafe

Reporting to the General Manager, Park Café, the Support Staff will work diligently to deliver great service and quality products to ensure our visitors have a wonderful experience that exceed their expectations. The Support Staff will be the first point of contact in person or over the phone and will set the tone for the dining experience. They will cheerfully greet guests, take them to their tables, provide them with a menu, and let them know of any specials. The Support Staff will monitor the table rotation and make sure that each member of the wait staff gets a fair amount of tables. They will prepare dining areas by thoroughly cleaning and setting the restaurant tables between guests and support Servers to ensure all tables are set and cleared in a timely manner. The Support Staff will work collaboratively with the entire team providing support to the Servers and Kitchen Staff.

Key Accountabilities

Restaurant and Concessions Operations

• Cheerfully greet our guests.
• Escort guests to their table.
• Inform our guests of the soup, their servers name and any other information required.
• Clean and set tables, ensuring chairs and the surrounding area is clean.
• Answer the phone, take reservations and takeout orders.
• Make regular bathroom checks for cleanliness.
• Work with the Food Services Team to deliver great service and quality products to ensure our visitors have a wonderful experience that exceeds their expectations.
• Assist with other departments where appropriate.
• Provide support to the goodwill ambassador volunteers on site.

Health and Safety

• Ensure cleanliness and hygiene is maintained in restaurant areas.
• Strive to uphold a safe working environment and be Health and Safety conscious and actively involved in maintaining and improving a safe work environment.

General Duties

• Adhere and comply with all Park Hospitality policies, safety regulations and safe work practices that will ensure a safe work environment.
• Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.
• Demonstrate the ability to establish and maintain positive relationships with co-workers, volunteers, and visitors.
• Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.
• Perform other related duties and responsibilities as required.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.