Associate Coordinator, People & Culture at Assiniboine Park

Why work with Park Hospitality?

Park Hospitality is the food & beverage, retail, and guest services team at Assiniboine Park. We operate with intention, rooted in our guiding principles of Community, Sustainability, Adventure, and Excellence.

Our diverse venues — including Park Café, Tundra Grill, Gather Craft Kitchen & Bar, The Leaf, and event spaces across the Park — serve as the backdrop for meaningful, inclusive, and memorable experiences. From curated retail offerings to warm guest service and thoughtful dining, our team brings the spirit of Assiniboine Park to life in every interaction.

POSITION OBJECTIVE

The People & Culture Assistant Coordinator, reporting to the Manager, People & Culture provides hands-on support across core HR functions, with a strong emphasis on full-cycle hourly recruiting and HR administration. This role is ideal for an early-career HR professional who is detail-oriented, highly organized, and eager to build foundational HR experience in a fast-paced, people-centered hospitality environment. The Assistant Coordinator supports talent acquisition efforts, employee lifecycle activities, payroll and data tracking, and day-to-day HR coordination while ensuring accuracy, compliance, and a positive employee experience.

Key Accountabilities

Administration

• Maintain accurate and up-to-date employee records in HRIS and personnel files
• Track key HR data including headcount, attendance, turnover, and onboarding completion.
• Maintain confidentiality in dealing with sensitive and privileged information while handling telephone calls, scheduling appointments, preparing documents and managing other administrative responsibilities.
• Assist HR team in maintaining a centralized electronic and paper filing system including maintaining a current Human Resources Information System (HRIS) of employee information.
• Coordinate meeting/training logistics ensuring available space, table set up, technology resources and refreshments as required.
• Assist the HR team in updating relevant policies, procedures, and forms as required.

Talent Acquisition & Hiring

• Manage full-cycle hourly recruiting, including job postings, resume screening, phone screens, interviews, reference checks, and hiring recommendations.
• Coordinate and schedule interviews with hiring managers and candidates.
• Prepare and issue offer letters and employment agreements in alignment with Park Hospitality guidelines.
• Facilitate pre-employment requirements such as background checks, onboarding paperwork, and system access.
• Maintain applicant tracking system (ATS) data accuracy and recruiting metrics.
• Support workforce planning by tracking open roles, time-to-fill, and hiring trends.
• Partner with hiring managers to understand role requirements and support efficient, inclusive hiring practices.

Onboarding & Employee Lifecycle Support

• Coordinate and deliver onboarding activities for new hires, including orientation scheduling, documentation, and system setup
• Ensure completion and filing of all required onboarding forms and compliance documentation
• Act as a first point of contact for new hires, providing guidance on policies, procedures, and benefits enrollment timelines
• Support employee status changes such as promotions, transfers, leaves of absence, and terminations
• Assist with exit processes, including documentation, system updates, and exit interview coordination

Payroll & Timekeeping Support

• Track and verify employee hours, attendance, and scheduling data prior to payroll submission
• Assist with payroll audits by reviewing data for accuracy and resolving discrepancies
• Respond to employee inquiries related to pay, timekeeping, and basic payroll processes

Employee Relations & General HR Support

• Provide frontline HR support by responding to employee questions regarding policies, procedures, and programs
• Escalate complex employee relations matters to senior HR leadership as appropriate
• Support engagement initiatives, recognition programs, and internal events
• Assist with policy updates, handbook maintenance, and HR process improvements
• Contribute to a positive, inclusive, and professional workplace culture

Training & Development

• Assist with training and development which may include booking venues, arranging food and beverages, coordinating technology requirements and tracking attendance.

General Duties

• Adhere and comply with all APC policies, safety regulations and safe work practices that will ensure a safe work environment.
• Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.
• Demonstrate the ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors.
• Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.
• Perform other related duties and responsibilities as required.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.