Cloud Platform Engineer

Our Global Cybersecurity Services - - Observability team is building next‑generation security telemetry and observability capabilities at massive scale — and we’re looking for a Cloud Platform Engineer who enjoys solving complex technical problems, building distributed systems, and enabling global threat detection teams. In this role, you’ll help design and evolve our cloud‑native cybersecurity observability platform, with a focus on SIEM (e.g., Microsoft Sentinel) and enterprise-wide data onboarding. You’ll work on event pipelines that process terabytes of security‑critical transaction data every day, ensuring reliability, performance, and visibility across a global footprint. This is not an operations role and not a SIEM analyst position. You will build, automate, and innovate — creating secure, scalable telemetry infrastructure that directly powers threat detection and incident response. Team: Global Cybersecurity Services Office Location: Toronto - Canada Work Arrangement: Hybrid (3 days in office, 2 days from Home) Role Type: Full‑Time Permanent (Associate–Intermediate Level) Position Responsibilities: Build & Evolve High‑Scale Cybersecurity Observability Platforms Contribute to the design and enhancement of our global SIEM ingestion and observability platform, supporting multi‑terabyte/day data flows across cloud, identity, network, and application domains. Help engineer scalable pipelines for high‑volume logs, structured/unstructured event data, and real‑time telemetry. Develop reliable and performant architectures for global ingestion across regions, tenants, and business units. Engineer, Automate, and Solve Deep Technical Problems Build internal frameworks, APIs, automation tooling, and CI/CD pipelines that simplify log onboarding and data processing at scale. Tackle technical challenges around throughput, schema consistency, enrichment, latency, retention optimization, and resource efficiency. Implement self‑service capabilities that allow engineering teams to onboard high‑volume data sources with minimal friction. Elevate Threat Detection Through Better Telemetry Partner with detection engineers, threat hunters, and incident responders to ensure high‑quality, high-context, high-volume data is available for analytics. Contribute to event standards, logging schemas, and practices that strengthen security visibility. Help tune data pipelines and storage layers to maximize signal quality and reduce noise. Drive Best Practices Across Global Engineering & Security Teams Advocate for modern observability, cloud‑native logging, and zero‑trust telemetry patterns. Encourage resilient, scalable, and cost‑efficient telemetry practices across engineering teams. Provide technical guidance on cloud data flows, event processing, and distributed logging architectures. Required Qualifications: You are an engineer who builds platforms, solves problems, and thrives in complex, evolving technical environments. You’re not looking for runbooks — you want to create systems that others rely on. You’re a great fit if you: Enjoy designing or contributing to distributed systems and high‑volume pipelines Are energized by ambiguity and engineering challenges Love building automation and developer‑facing tooling Understand the importance of security visibility and high‑quality telemetry Want to bring engineering excellence to global cybersecurity Experience with at least one major cloud platform (Azure strongly preferred). Ability to design, operate, or support high‑volume data processing systems (terabyte‑scale experience is a plus, not a requirement). Hands‑on experience with infrastructure-as-code (Terraform, Bicep, Pulumi). Proficiency in automation/scripting (Python, PowerShell, Bash, Go). Understanding of distributed systems, cloud networking, and data architecture. Experience integrating or onboarding large or complex data sources (structured or unstructured). Preferred Qualifications: Familiarity with SIEM platforms (Microsoft Sentinel preferred). Experience with OpenTelemetry, OCSF, or other telemetry standardization approaches. KQL, SQL, or similar query experience. Exposure to detection engineering or SOC workflows. Experience with event streaming systems (Event Hubs, Kafka). Background in performance tuning, cost optimization, or SRE practices. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $86,100.00 CAD - $136,100.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.