Technical Program Manager, Data Migrations

About the position

As our Technical Program Manager, Data Migrations, you will own the end-to-end process of migrating customer data from legacy EMRs into Athelas Air. You’ll blend deep technical know-how with strong program management and customer-facing skills, ensuring data integrity, timely delivery, and a world-class onboarding experience.

Read more about Air!

This full-time position requires working 5 days a week in our Mountain View, CA office.

Responsibilities

• Lead Migration Strategy & Planning
• Assess customer’s existing EMR data model, reporting schemas, and integration capabilities
• Define scope, timelines, resourcing, and risk mitigation plans
• Data Mapping & Transformation
• Collaborate with engineering and product to develop data mapping specifications (e.g., HL7 → FHIR, flat-file to JSON)
• Oversee extraction, transformation, and loading (ETL) processes using SQL and ETL tools (e.g., Talend, SSIS)
• Project & Stakeholder Management
• Serve as primary point of contact for customers’ technical and operational teams
• Drive cross-functional alignment with Professional Services, Support, and Product
• Track milestones, deliverables, and issue resolution in project management tools (e.g., JIRA, Asana)
• Quality Assurance & Validation
• Design and enforce data validation protocols and reconciliation reports
• Conduct test migrations, sampling, and post-go-live audits to confirm data accuracy
• Process Documentation & Continuous Improvement
• Develop and maintain playbooks, checklists, and standard operating procedures
• Identify recurring challenges and implement process improvements to streamline future migrations
• Training & Enablement
• Train internal teams and customer admins on migration best practices, tools, and troubleshooting techniques
• Share lessons learned and contribute to internal knowledge bases
• Offshore QA Team Training & Management
• Develop and deliver training programs for offshore QA teams to validate data migrations and ensure data integrity
• Manage offshore QA workflows, set performance metrics, and ensure adherence to QA protocols
• Coordinate across time zones, facilitate clear communication, and escalate issues promptly
• Monitor QA deliverables, provide coaching, and drive continuous improvement in QA processes

Requirements

• 3+ years in operations management, technical program management, and/or implementation leadership roles
• Client facing experience
• Experience with Python and popular data frameworks (e.g., Pandas, NumPy) and OCR frameworks (e.g., Tesseract, AWS Textract)
• Proficiency in SQL

Nice-to-haves

• Experience managing EMR data migrations (Epic, Cerner, Allscripts, eClinicalWorks, etc.) is a plus