Director of Product, North

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us!

ABOUT COHERE AND NORTH

Cohere is revolutionizing enterprise AI with North, an agentic AI platform designed to securely deploy AI agents and automations within organizations' infrastructure. North empowers employees to streamline workflows, automate repetitive tasks, and unlock actionable insights while ensuring data privacy and compliance. North combines cutting-edge generative copilot, search models and enterprise-grade automations to drive productivity and innovation at scale.

ROLE OVERVIEW

We are seeking a Director of Product for North, to own the product vision, strategy, and execution for North across its entire surface area. This is a senior leadership role: you will set the direction for the platform, build and lead a team of product managers, and be accountable for the business outcomes North delivers to some of the world's largest enterprises.

OVERVIEW

• Own the product vision, strategy, and execution for North, Cohere's agentic AI platform.
• Set the 6-18 month strategy and bets that build durable advantage.
• Build and lead a high-performing product management team across North's surfaces.
• Hold a world-class bar on quality, security, and time-to-value for an enterprise platform deployed inside customer infrastructure.

OUTCOMES

• North's core product metrics: activation, adoption, retention, and net expansion.
• Clear, aligned strategy and roadmap that leadership, customers, and the team trust.
• Deep partnership with key Enterprise customers and ecosystem partners.
• High performing PM team of customer-centric builders.

RESPONSIBILITIES

• Own North's strategy and roadmap, making clear tradeoffs across agent capabilities, enterprise readiness, surfaces, and growth.
• Own the metric tree and the experimentation programs that moves activation, retention, and expansion.
• Drive cross-functional alignment across engineering, design, research, sales, customers and partners.
• Engage enterprise customers directly to discover direction with qualitative and quantitative evidence.
• Partner with research and engineering to turn model capabilities into differentiated product.
• Build, coach, and lead the North product team and its operating cadence, in partnership with Engineering and Design.
• Lead the North technical documentation product and team.

REQUIREMENTS

• 10+ years of product management, including 5+ managing other PMs.
• Track record of owning a product or platform end to end with measurable impact on adoption, retention, and revenue, ideally in enterprise SaaS.
• Product strategy chops: a clear point of view, and the ability to bring an organization along.
• Proven experience of high craft high product sense.
• Experience working directly with high-stakes customers and ecosystem partners.
• Analytical by default: define metrics, instrument the product, run and interpret experiments.
• Experience with AI-first product management.
• Experience with a least a few domains of: Agentic AI, LLMs, Automation, Productivity, Enterprise security and compliance.

FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits:

Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.

Education & learning stipend for conferences, courses, and coaching.

• 6 weeks of paid vacation (30 working days!)
• Budget for traveling to other offices if you are remote, plus an annual company offsite.

HOW AND WHERE WE WORK:

• Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co-working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.